AI Solutions Architect - Federal Civilian ›

Responsibilities:

• Serve as the primary technical advisor for federal civilian customers evaluating Filevine, from initial discovery through technical validation and selection.

• Configure and tailor the platform across case-management use cases building demo environments and working configurations that map to each agency's specific workflows and requirements.

• Design and deliver compelling demonstrations that translate complex capability into clear mission value for both technical and non-technical audiences.

• Architect the solution into the customer's environment advising on setup, integration, workflow design, and deployment within federal constraints.

• Partner closely with Account Executives translating agency requirements into configured solutions and giving evaluators the confidence to move a deal forward.

• Bring workflow-management and AI fluency to every engagement showing agencies how to model their processes in the platform and how Filevine's AI capabilities apply to their mission.

• Act as the voice of the customer feeding field insight and requirements back to Product and Engineering to shape the roadmap for the federal market.

Qualifications:

• 5+ years in a technical pre-sales role — Sales Engineer, Solutions Architect, Forward Deployed Engineer, or similar — ideally serving federal or public-sector customers.

• Demonstrated ability to configure and tailor a software platform across multiple use cases, not just demo a fixed script — you can make the product do what the customer needs.

• Excellent presentation and communication skills, able to win the trust of both technical evaluators and senior agency leadership.

• Familiarity with federal security and compliance expectations (FedRAMP, FISMA, NIST, ATO) and how they shape solution design; hands-on with cloud architecture a plus.

• The ability to work across many problem types and flex into different domains based on the mission at hand.

• A conceptual, driven, and detail-oriented approach — the technical linchpin who also gets into the configuration and makes it work.

• Fluency in workflow management preferred — modeling real business processes into a configurable system.

• Genuine AI literacy preferred — you can explain and apply AI capabilities credibly and translate them into mission value.