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Hospice Patient Care RN Manager

Gentiva Hospice

Evergreen, ALFull-timeSeen 3mo agoStill listed 5 days ago

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At a glance

Compensation
No compensation found
Location
Evergreen, AL
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Current RN License In State Of EmploymentBachelor's degree

Job overview

Gentiva Hospice is hiring a Hospice Patient Care RN Manager. The Patient Care Manager oversees patient care activities for a hospice team, ensuring high-quality, compliant services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance, reporting directly to the Executive Director or Administrator.

Key focus areas include Oversee and direct patient care services to ensure high-quality hospice care, Manage visit scheduling, making decisions based on clinical judgment and priority, and Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.

Successful candidates bring Current RN License, Graduate Of Accredited Nursing Program, and 3+ Years Direct Patient Care Experience. Important skills include Oversee Patient Care Services, Manage Visit Scheduling, Clinical Judgment, Triage Incoming Phone Referrals, Triage Medical Concerns, and Compassionate Communication. Preferred (not required): EMR Systems and Telehealth Platforms.

Skills & qualifications

RequiredNice to have

Skills

Oversee Patient Care ServicesManage Visit SchedulingClinical JudgmentTriage Incoming Phone ReferralsTriage Medical ConcernsCompassionate CommunicationProfessional CommunicationLead Interdisciplinary Group MeetingsFacilitate Interdisciplinary Group MeetingsPresent Patient UpdatesReview ChartsCoordinate Care PlansDocument MinutesMentor AssociatesTrainerClinical SupportEnsure Regulatory ComplianceSupport Performance Improvement InitiativesQuality AssessmentsOperational EfficienciesApply Hospice PrinciplesIndustry StandardsMedicare RegulationsMedicaid RegulationsJCAHO RegulationsACHC RegulationsKnowledge of Terminally Ill PatientsCompassion for Terminally Ill PatientsKnowledge of Patient FamiliesCompassion for Patient FamiliesLead Diverse Care TeamAdapt to Emotional Needs of PatientsInterpersonal SkillsOrganizational SkillsLeadership SkillsClinical DocumentationTechnology SystemsEMR SystemsTelehealth Platforms

Qualifications

Current RN License in State of EmploymentGraduate of Accredited Nursing Program3 Years Direct Patient Care Experience2 Years Hospice or Home-Based Care ExperienceBachelor of Science in NursingPrevious Leadership ExperienceTeam Management ExperienceSupervisory Experience in Hospice or Home HealthCertification in Hospice and Palliative Nursing

Benefits

401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance

Full job description

Overview Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

 

 

As a Hospice Patient Care Manager, You Will:

  • Oversee and direct patient care services to ensure the delivery of high-quality hospice care

  • Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority

  • Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

  • Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

  • Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

  • Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

  • Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You Qualifications – What You’ll Bring:

  • Current RN license in the state of employment

  • Graduate of an accredited nursing program

  • Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

  • Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

  • Knowledge and compassion for terminally ill patients and their families

  • Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

  • Strong interpersonal, organizational, and leadership skills

  • Competency in clinical documentation and technology systems

 

Preferred Qualifications (Not Required):

  • Bachelor of Science in Nursing (BSN)

  • Previous leadership, team management, or supervisory experience in hospice or home health

  • Familiarity with EMR systems and telehealth platforms

  • Certification in Hospice and Palliative Nursing (CHPN)

We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay

  • 401(k) with Company Match

  • Career Advancement Opportunities

  • National & Local Recognition Programs

  • Teammate Assistance Fund

 

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance

  • Mileage Reimbursement or Fleet Vehicle Program

  • Generous Paid Time Off + 7 Paid Holidays

  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

  • Free Continuing Education Units (CEUs)

  • Company-paid Life & Long-Term Disability Insurance

  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

 

Ready to Join a Team That Cares?

 

Apply today and help us lead the way in delivering hospice care that truly matters.

Legalese

  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet state specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace

Location SouthernCare Our Company

 

At SouthernCare, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

 

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

 

Our nationwide reach is powered by a family of trusted brands that include:

  • Hospice care:  Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

  • Palliative care:  Empatia Palliative Care, Emerald Coast Palliative Care

  • Home health care:  Heartland Home Health

  • Advanced illness management:  Illumia Health

 

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

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