Collections Specialist

Description

We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships.

In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow.

If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply.

Responsibilities:

• Evaluate customer and distributor credit worthiness.

• Assess credit risk in granting credit terms and establish credit lines.

• Collect from all our customers and record payments.

• Communicate via email and telephonically with customers, vendors, and Ockers employees.

• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.

• Create AR reports and work both internally and externally to keep accounts current.

• Keep information in an organized and accessible system for review and backup.

• Perform other duties as requested.

Required Experience:

• 5+ years' experience in a Collections role

• Bachelor's degree or experience equivalent

• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities

• Experience with ERP systems and proficiency in Excel and Outlook

• Strong internal and external customer service abilities

Requirements

• 5+ years' experience in a Collections role

• Bachelor's degree or experience equivalent

• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities

• Experience with ERP systems and proficiency in Excel and Outlook

• Strong internal and external customer service abilities

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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