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Mobile Order & Pay Ambassador

Part-time

McDonald's

Mohegan Lake, NYPart-timePosted 6mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Mohegan Lake, NY
Schedule
Part-time
Work Authorization
Not specified

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Job overview

McDonald's is hiring a Mobile Order & Pay Ambassador. The Mobile Order & Pay Ambassador assists customers with placing mobile orders and downloading/navigating the McDonald's app for a digital service experience. This role drives excitement around mobile ordering, ensures crew training on procedures, and helps guests in the Drive Thru during high-volume times.

Key focus areas include Help customers place Mobile Orders through their devices, Help guests download and navigate the Mobile App, and Drive excitement and culture around the Mobile Ordering Experience.

Successful candidates bring Must Be 16 Years Of Age Or Older. Important skills include Greeting Guests, Communicating With Guests, Offering Help With Mobile Order And Pay App, Offering Assistance, Checking Guest Satisfaction, and Ensuring Kids Receive Treat.

Skills & qualifications

RequiredNice to have

Skills

Greeting GuestsCommunicating With GuestsOffering Help With Mobile Order and Pay AppOffering AssistanceChecking Guest SatisfactionEnsuring Kids Receive TreatHandling ConcernsCommunicating With Restaurant TeamProviding Feedback and RecommendationsOutstanding AttitudeWillingness to Learn and GrowExcel in Fast-Paced EnvironmentExcel in Team Environment

Qualifications

Must Be 16 Years of Age or Older

Benefits

Medical Insurance

Full job description

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged and I need a schedule that works for me.

Our Mobile Service Ambassador is tasked with helping customers place Mobile Orders through their devices and help guest download the App and use these mobile ordering functions on current and future visits.

When the Mobile Service Ambassador is not busy attending to Guests, the Mobile Service Ambassador assists Guests with downloading and navigating the Mobile App for a digital service experience. Additionally, they will drive the excitement and culture around the Mobile Ordering Experience in the restaurant to ensure its success. They will ensure the crew are properly trained on all Mobile Service Procedures and can execute in the Drive Thru, Curbside, or Dine In.

During high volume times the Mobile Service Ambassador can work with Guests in the Drive Thru to pull out of line and place their order via the app, educating the Guest on how to use the app functionality.

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for the mobile and Pay Ambassador to work in our restaurant. The Mobile Order and Pay Ambassador gets to create feel-good moments everyday with customers by:

  • Greeting guests and communicating with them while ordering

  • Offering help with using the mobile order and pay app

  • Offering assistance to those in need of some extra hands

  • Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

  • Ensuring kids receive a kid treat

  • Handling any concerns

  • Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work at an operated McDonald's restaurant.

Requsition ID: PDX_MC_8E6EF2A0-9660-414E-8A0D-E50B578A304B_7925

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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