Customer Service Representation

Pinnacle Logistics

El Paso, TXFull-time$19/hrPosted 7mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation

$19/hr

Location

El Paso, TX

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Pinnacle Logistics is hiring a Customer Service Representation. Pinnacle Logistics is seeking a Customer Service Representative to build proactive relationships with customers, handle shipment quoting and pricing, and negotiate with trucking companies. This role involves sending and collecting documents, obtaining shipment updates, and performing data entry. The representative will also be responsible for effective and timely problem resolution.

Key focus areas include Develop proactive relationships with customers by providing first class customer service and communication, Handle shipment quoting/pricing for customers, and Cover available shipments through strategic negotiations with trucking companies.

Successful candidates bring Logistics Experience, High School Diploma Or GED Equivalency, and Relocate To El Paso. Important skills include Customer Service, Communication, Negotiation, Data Entry, Problem Resolution, and Basic Computer Skills.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCommunicationNegotiationData EntryProblem ResolutionBasic Computer SkillsDetail OrientedThrive in Fast-Paced Environment

Qualifications

Logistics ExperienceHigh School Diploma or GED EquivalencyRelocate to El Paso

Benefits

Dental Insurance

Medical Insurance

Vision Insurance

Full job description

Customer Service Representation

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Location 12160 Rojas Drive, Ste A & B, El Paso, TX, 79936, United States
Base Pay $19.00 / Hour
Employee Type Hourly Full Time
Required Degree High school

Description

Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence.

Shift: Monday to Friday 8;30 AM to 5:00 PM with 1/2 hour lunch

PRIMARY DUTIES AND RESPONSIBILITIES • Developing a proactive relationship with our customers by providing first class customer service and communication • Handling shipment quoting/pricing for customers • Covering available shipments through strategic negotiations with trucking companies • Sending and collecting documents to and from carriers • Obtaining location updates for shipments in progress • Data entry of various files and information into our software • Providing problem-resolution effectively and a timely manner Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at - will rights at any time.

Benefits: