Unit Secretary-1st Floor GPU-24 hrs/week-Days-West Bloomfield
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At a glance
Job overview
Henry Ford Health System is hiring an Unit Secretary-1st Floor GPU-24 hrs/week-Days-West Bloomfield. The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. This role involves various tasks detailed in an attached task list, with top priorities including customer service, answering phones, and facilitating communication. The secretary also handles clerical processing for new admissions, scheduling post-discharge appointments, and maintaining downtime paper forms.
Key focus areas include Answer phones and facilitate communication between the nursing unit and callers, Respond to call lights, and Perform clerical processing of new admissions including creating patient charts.
Successful candidates bring High School Diploma Or G.E.D. Equivalent and One Year In Healthcare Setting. Important skills include Customer Service, Answer Phones, Facilitate Communication, Respond To Call Lights, Clerical Processing, and Create Patient Charts.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Principal Duties and Responsibilities:
The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:
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Customer Service
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Answer phones and facilitate communication between the nursing unit and callers.
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Respond to call lights
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Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment)
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Scheduling of post-discharge appointment with patient following the established business unit process.
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During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms
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Perform monthly maintenance of BCA, printer and unit report.
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Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
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Contacts consultative services per business unit process.
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Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
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Assist with coordination of interpreter services after collaboration with nursing staff.
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Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed.
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Performs tasks related to emergency response activities.
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Performs purposeful rounding according to unit standards
Education/Experience Required:
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High school diploma or G.E.D. equivalent.
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One year in healthcare setting such as medical office, hospital or laboratory required.
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Previous experience as a unit secretary preferred.
Additional Information
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Organization: Henry Ford West Bloomfield Hospital
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Department: HFWB 1st Floor GPU
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Shift: Day Job
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Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
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