Commericial Assistant – Lab Instrumentation

Job Title: Commercial Assistant

Location: Mount Olive, NJ (Onsite)

Schedule: Monday–Friday, 8:30 AM–5:00 PM

Type: Contract-to-Hire

Pay: $21–$23/hour

Overview

Work directly with the CEO in a highly visible role supporting global customers, distributors, and internal operations. This is an exciting opportunity for a customer-focused professional who enjoys a fast-paced environment and wants broad exposure across customer service, logistics, commercial operations, and executive leadership.

Key Responsibilities

• Manage customer quotations, order entry, processing, and acknowledgements

• Serve as a primary point of contact for customer and distributor inquiries

• Coordinate domestic and international shipments and provide order status updates

• Partner with warehouse, logistics, service, and sales teams to ensure exceptional customer support

• Process Return Material Authorizations (RMAs) and assist with regulatory documentation

• Maintain CRM records and ERP system data accuracy

• Support service, sales, and distributor training events

• Assist with process improvement initiatives and operational projects

• Provide administrative support and collaborate closely with the CEO and leadership team

Qualifications

• High School Diploma required; some college preferred

• Experience in a customer-focused, operations, logistics, or manufacturing environment

• Strong Microsoft Office skills, especially Excel

• Experience with SAP or other ERP systems preferred

• Excellent organizational, communication, and problem-solving abilities

• Comfortable interacting with customers, distributors, and senior leadership

• Ability to manage multiple priorities with accuracy and attention to detail

• Bilingual skills are a plus, but not required

Why Join Us?

• Direct interaction and visibility with the CEO

• Exposure to global customers and distributor networks

• Broad, cross-functional role with growth potential

• Opportunity to make a meaningful impact on customer experience and operational excellence

This is a 100% onsite position. We are seeking a proactive, polished professional with a global mindset, strong customer focus, and the ability to thrive in a collaborative environment.

Key Skills:

Customer Service • Commercial Operations • Order Management • Order Processing • Logistics Coordination • Supply Chain Support • Shipping & Receiving • International Shipping • Import/Export • Distribution Support • Customer Success • Client Relations • Operations Support • Sales Support • CRM Management • ERP Systems • SAP • Microsoft Excel • Administrative Support • Executive Support • CEO Exposure • Cross-Functional Collaboration • Distributor Relations • Global Operations • Manufacturing • Process Improvement • Regulatory Compliance • Return Material Authorizations (RMA) • Warehouse Coordination • Inventory Support • Quoting • Order Entry • Customer Care • Operations Coordinator • Commercial Coordinator • Commercial Specialist • Logistics Specialist • Customer Operations • Client Services • Business Operations • Manufacturing Operations • Global Customer Support • Bilingual Preferred

Benefits (via System One):

Medical, Dental, Vision, 401(k), Life Insurance, and additional voluntary benefits

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.