Product Specialist -Technical

About the role

As a Facets Configuration Engineer, you will make an impact by delivering configuration solutions, supporting modernization initiatives, and driving automation across healthcare platform environments. You will be a valued member of the healthcare technology team and work collaboratively with business stakeholders, development teams, support teams, and client partners to deliver scalable, high-quality solutions.

In this role, you will:

Provide configuration expertise for Facets applications, analyze production incidents and enhancement requests, and recommend effective technical solutions.

Partner with business and technology teams to gather requirements, evaluate solution options, and ensure successful delivery aligned with customer expectations.

Coordinate and prioritize work across support, development, and business teams to meet project milestones and operational commitments.

Support PQF Product Modernization initiatives utilizing Node.js, AWS Lambda, Amazon SQS, and Amazon SNS to build scalable cloud-native solutions.

Identify opportunities for automation that improve operational efficiency, productivity, and overall service quality.

Design and implement automation solutions using established frameworks, tools, and best practices.

Ensure all deliverables meet quality standards, business objectives, and customer requirements.

Drive continuous improvement, innovation, and operational excellence through modernization and automation initiatives.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

Strong experience configuring and supporting Facets within a U.S. Healthcare environment.

Hands-on experience with Node.js development and integration.

Strong knowledge of AWS services, including AWS Lambda, Amazon SQS, and Amazon SNS.

Proficiency in SQL and database query optimization.

Experience analyzing production issues, troubleshooting system defects, and implementing sustainable solutions.

Knowledge of healthcare payer operations, claims processing, membership, benefits, or related healthcare functions.

Experience gathering business requirements and translating them into technical solutions.

Strong communication, problem-solving, and stakeholder management skills.

These will help you stand out

Experience supporting healthcare platform modernization initiatives.

Exposure to automation frameworks and process optimization tools.

Experience working within Agile development environments.

Knowledge of cloud-native architecture and event-driven application design.

Experience collaborating across distributed teams in large enterprise environments.

Applicants will be accepted till 10/30/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

The annual salary for this position will be in the range of $82K - $93K depending on experience and other qualifications of the successful candidate

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.