Supervisory IT Program Manager

Summary

This position is located at Departmental Offices, Treasury Common Services Center, Office of the Deputy Admin for Technology Services Operations. As a Supervisory IT Program Manager, you will be serving as a technical expert on IT infrastructure (telecommunications, operating systems, servers, office automation platforms, peripherals, commercial-off-the-shelf (COTS) products, databases, and applications).

Duties

As a Supervisory IT Program Manager, you will: Advise on enterprise-wide program initiatives and troubleshoots individual systems as a means of supporting the Treasury Chief Information Officer (CIO). Initiate, develop, implement, and maintain oversight, management, and support of IT infrastructure, including initial deployments, enhancements, and upgrades. Assure the consistency in program outcome, adequacy, and success of Treasury IT infrastructure endeavors, including utilizing performance metrics to measure performance and assess user satisfaction. Requirements

Key Requirements: Must be U.S. Citizen or U.S. National. All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding. A one-year supervisory or managerial probationary period may be required. Must successfully complete a background investigation. All new hires will be required to comply with federal ethics laws. A review of financial or other interests may be conducted to determine if they create any real or apparent conflict of interests with official Treasury duties. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Please refer to the "Additional Information" section for additional Conditions of Employment. Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. SPECIALIZED EXPERIENCE: For the GS-15 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized Experience for this position includes: - Management of enterprise platform operations and managed services program activities, including operational oversight, service delivery, and change and configuration management, AND - Acquisition management, including preparing requirements and statements of work, evaluation of proposals, financial planning, cost analysis, and vendor performance management; AND - Experience demonstrating strong customer service skills, such as managing escalations, preparing executive briefings and communicating with all levels of stakeholders. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resumé. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the nine competencies listed below.1. Attention to Detail, 2. Customer Service, 3. Decision Making, 4. Information Management, 5. Interpersonal Skills, 6. Oral Communication, 7. Problem Solving, 8. Teamwork, 9. Technical Competence For the required proficiency levels and competency definitions, please see the following link: Competency-Based Qualification Standard for the Information Technology Management Series, 2210 A structured interview may be used to determine if you meet the required proficiency levels. TIME-IN-GRADE: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-15, you must have been at the GS-14 level for 52 weeks. TIME AFTER COMPETITIVE APPOINTMENT: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

How You Will Be Evaluated

Your application includes your resumé and required supporting documents. Please be sure that your resumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resumé may result in a "not qualified" determination. Your application will be rated and ranked among others, based on your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your application may be reviewed by a Subject Matter Expert. Qualifications will be evaluated based on experience in your application relevant to the position's duties, as well as any education or training that may be qualifying. Rating: Your application will be evaluated in the following areas: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence A Structured Interview assessment: You will be interviewed about past experience or hypothetical situations. Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), achieve a well-qualified score of 58 or higher to receive priority consideration. Other Information

During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact on your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. OTHER INFORMATION: We may select from this announcement or any other source to fill one or more vacancies. This is a non-bargaining unit position. A recruitment incentive may be offered. Relocation expenses will not be paid. We offer opportunities for telework. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov). Our comprehensive benefits are very generous. Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits