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Automotive Service Consultant

Hyundai Careers

COUNCIL BLUFFS, IAContractSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
COUNCIL BLUFFS, IA
Schedule
Contract
Work Authorization
Not specified

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Job overview

The Automotive Service Consultant initiates automotive services and repairs by ascertaining vehicle performance problems and service requests, verifies warranty and service contract coverage, develops estimates, writes repair orders, maintains customer records, and serves as the communicator and liaison between customers and technicians to ensure needs and recommended services are understood.

Skills & qualifications

RequiredNice to have

Skills

Automotive ServiceWarranty VerificationEstimate DevelopmentRepair Order WritingCustomer Record ManagementCommunication

Full job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

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