Global AML Operations - Business Control Mgr

Global AML Operations - Business Control Mgr

Charlotte, North Carolina;Jacksonville, Florida

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

• Performs monitoring and testing of controls, identifying issues and control improvements for remediation

• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

• Manages the performance and productivity of team members that conduct quality inspection reviews

• Ensures timely execution of QA activities including control execution, case management, and results reporting

• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews

• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills:

• Controls Management

• Oral Communications

• Risk Management

• Stakeholder Management

• Strategy Planning and Development

• Continuous Improvement

• Drives Engagement

• Influence

• Strategic Thinking

• Talent Development

• Data and Trend Analysis

• Decision Making

• Monitoring, Surveillance, and Testing

• Problem Solving

• Quality Assurance

Line of Business Job Description

The candidate will be responsible for leading projects within the Global AML Operations Business Controls organization. The team is responsible for:

• CDD Process Transformation & Simplification

• Enterprise and Country Standard BusinessReview & Procedural Adoption Oversight

• Management of people, process, tech impactassessment driven by new/changed regulations.

• Facilitation of regulatory driven activities

The role requires strong leadership skill, project management and risk and compliance background. Ideal candidate will be familiar with AML processes and AML regulatory requirements.

Responsibilities may include:

• Directly lead CDD requirements Simplification and Harmonization projects

• Facilitate gap assessment driven by AML Regulatory changes, Audit Issues and Regulatory Remediation work effort

• Run regular routines with key stakeholders across GBGM AML Operations, Global Financial Crimes, Risk and Technology

• Demonstrate strong collaboration, influencing, and relationship management skills

• Coordinate and partner across other GAOO support teams and stakeholders to ensure end-to-end process engagement and timely change implementation.

• Work with impacted stakeholders to develop and document implementation plans based on gap assessment findings

• Review and govern proposed changes to operational procedures and processes through governance forums.

• Use data to proactively identity process simplification opportunities

Required Skills :

• Strong Project Management skills and proven track record of leading projects

• Experience in Procedure and Policy Implementation, Regulatory Remediation or similar Business Controls activities

• Familiarity with AML regulations would be an advantage

• Ability to work accurately to tight deadlines in a demanding environment

• Excellent written and verbal communication skills – ability to tailor messaging to senior management.

• Ability to interact with people at all levels of the organization and ability to organize data for executive level reporting

• Self-Starter who can work independently with little guidance or direction

• Ability to read and understand complex matters, anticipate risks, and summarize key information.

• Strong research and analytical skills and attention to detail but in context with broader business landscape

• Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful and influential way

Shift:

1st shift (United States of America)

Hours Per Week:

40

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