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Service Administrator/Scheduler

Lithia & Driveway

Missoula, MTFull-time$16–18/hrSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$16–18/hr
Location
Missoula, MT
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Lithia Chrysler Jeep Dodge of Missoula seeks a full‑time BDC Administrator to gather customer information, maintain product knowledge, use computer and phone skills to set appointments, and support service and parts customers. The role offers $16‑$18 hourly pay, benefits including health, dental, vision, PTO, retirement, and growth opportunities in an automotive retail environment.

Skills & qualifications

RequiredNice to have

Skills

Clear CommunicationTime ManagementTypingPhone SkillsComputer SkillsCustomer Data ManagementAppointment Scheduling

Qualifications

High School Graduate or EquivalentMust Be 18+

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Missoula CJD, Missoula, MT 59802

Full time

R118183

Dealership:L0134 Lithia Chrysler Jeep Dodge of Missoula

Lithia Chrysler Jeep Dodge of Missoula

Hiring: BDC Administrator

  • Pay: $16.00 - $18.00 per hour

  • Schedule: Monday through Friday and rotating Saturdays

Why Join Our Team?

  • Competitive Compensation: Enjoy a competitive pay that reflects your skills and dedication to excellence.

  • Quality of Life: We believe in promoting a work environment that respects your personal time and wellbeing, ensuring a balanced and fulfilling career.

  • Personal Growth: With access to ongoing training programs, we support your career progression and encourage you to reach your full potential.

  • Supportive Team Environment: Become part of a team that values collaboration, communication, and mutual support, where your contributions are recognized and valued.

What You'll Do

  • Gather accurate customer information to create a database for continual follow-up and retention

  • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.

  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.

  • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

What You'll Bring

  • Ability to present information in a clear and professional manner.

  • Ability to manage one's own time effectively.

  • Ability to type efficiently.

  • Basic phone & computer skills.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

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