
Sr Service Desk Analyst
Toms River, NJJob$53–71K/yrSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
YOUR QUALIFICATIONS
High school diploma or equivalent, plus additional coursework or experience in Computer Applications.
Minimum of two years experience in a help desk environment.
One year of experience with specific OceanFirst Bank systems and/or demonstrated mastering of the departments p
Skills & qualifications
Skills
Qualifications
Full job description
YOUR QUALIFICATIONS
High school diploma or equivalent, plus additional coursework or experience in Computer Applications.
Minimum of two years experience in a help desk environment.
One year of experience with specific OceanFirst Bank systems and/or demonstrated mastering of the departments processes.
Training in the Windows operating system and Microsoft Office application software.
I NTERNAL AND EXTERNAL CONTACTS
Interacts with internal customers regarding use of bank software and hardware.
Communicates with third party vendors to expedite problem resolution for software and hardware issues.
May be required to interact with upper management levels with issue status and other forms of communication.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Office environment. Ability to operate computer. Ability to communicate in order to exchange simple to complex information with individuals and groups. Ability to travel throughout Bank footprint.
Salary Range: $53,315.00 - $71,080.00
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