Supervisory Program Manager

Summary

This position is located in the United States Department of Labor (Department or DOL), Employment and Training Administration (ETA), Office of Foreign Labor Certification (OFLC). OFLC provides national leadership and policy guidance to carry out the responsibilities of the Secretary of Labor under the Immigration and Nationality Act (INA).

Duties

For Series (0340) - Grade (GS-15): Provides leadership direction and management oversight to the program staff charged with administering the Office of Foreign Labor Certification (OFLC) programs in a manner consistent with the INA, Departmental implementing regulations and applicable policies, and national office guidance. The position interprets and applies in a fast-paced production environment, the various provisions contained in the Immigration and Nationality Act (INA) as well as a significant body of court and adjudicatory decisions related to administration of either the PERM Program, temporary non-immigration agricultural or nonagricultural programs, or the prevailing wage programs. Manages and oversees sensitive and complex program issues and makes recommendations to the OFLC Deputy Administrator and/or Administrator for solutions that may include negotiations with stakeholders and/or high-ranking officials to resolve program issues and controversial disputes. Elicits, as necessary, and to further the objective of sound program administration, support of program officials, customers and other concerned parties and ensures the most effective development, implementation and management of the OFLC programs. Manages and develops program and pandemic materials, standard operation materials and strategic plans designed to verify identified problems or areas of concerns all focused on program enhancement. Develops and applies new methods and techniques to solve problems where existing guidelines are largely inapplicable or frequently non-existent. The Division Director shall participate, as necessary, in the drafting and management of complex studies of existing, new, and proposed legislation and regulations to determine impact on the area of responsibility. Initiates nondiscriminatory practices in the areas(s) under his or her supervision on the following. (1) merit promotion of employees and recruitment and hiring applicants; (2) fair treatment of all employees; (3) encouragement and recognition of employee achievements; (4) career development of employees (including minority groups, women and disabled employees; and (5) full use of their skills. The employee is informed of, supports and communicates EEO policy plans and programs to employees. The employee seeks out and uses available resources, including appropriate personnel generalists/specialists and training resources in performing these responsibilities. Qualifications

GS-15: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service. Specialized Experience is experience in or directly related to the line of work of the position to be filled, and which has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position. Applicant must meet ALL examples of the specialized experience as described below. Leading a complex organization managing multiple business line/product lines in a production based environment; Developing effective strategies based on changes in policy direction or guidance; and Analyzing problems and identify alternative solutions based on logical conclusions or judgments. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC, WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do NOT copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Education

There is no education substitution at this grade level. How You Will Be Evaluated

Your evaluation will be based on how well you meet the qualifications outlined in this vacancy announcement, as demonstrated through your resume and supporting documentation. You may preview application questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13052034 USA Hire You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). INFORMATION FOR CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under CTAP, you must be well-qualified for the position to receive consideration. CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review the eligibility questions to reflect that you are applying as a CTAP eligible and submit supporting documentation. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Other Information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states: Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements. Supervisory Financial Disclosure: This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest(s) and your prospective position with DOL. This information will be required annually. Based on agency needs, additional positions may be filled using this vacancy. The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions. All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.