Credit Administration Professional I

Staff

Professional

Main Office, Glens Falls, NY, US

Salary Range: $23.00 To $28.00 Hourly

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Credit Administration team as:

Credit Administration Professional I

This opportunity may be perfect for you if you have experience in:

Thorough Loan Documentation knowledge

Impeccable Attention to Detail and Accuracy

Strong Time Management skills

About this position

The Credit Administration Professional I is responsible for efficiently facilitating commercial loan closings, ensuring accurate processing and servicing commercial loans while providing high quality customer service. This position works closely with Credit Administration Professional II, Commercial Lending, and other Credit Administration employees to assist in meeting department and Company goals.

ESSENTIAL JOB FUNCTIONS:

Prepare, review, and assemble commercial loan closings from approval through funding, ensuring all required legal and supporting documentation is accurate, complete, and compliant with internal policies and regulatory requirements

Manage loan closings following approval process, completing documentation files in accordance with approval documents, Loan Policy, and Company procedures

Collaborate with the Credit Administration Professional II to support workflow efficiency, departmental initiatives, and continuous improvement efforts

Stay current on industry standards, regulatory requirements, and internal policies to ensure compliance and operational excellence

Partner with commercial lenders, customers, attorneys, title and insurance companies, and other third parties to obtain required information, complete required documentation, and maintain updated files

Maintain accurate and organized loan files by verifying required signatures, dates, lien documentation, and collateral perfection to ensure completeness and compliance

Process related general ledger entries, payments, and correspondence in timely and accurate manner following established procedures

Engage external professionals (e.g. environmental engineers, legal partners, etc.) as needed to support loan due diligence, documentation, and issue resolution

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications:

Bachelor’s Degree in business administration, finance or related field or equivalent experience required

4 years of lending documentation, commercial construction administration, or paralegal experience preferred

Paralegal Certification a plus

Skills/Knowledge:

Demonstrate strong written and verbal communication skills with the ability to interact effectively and professionally with customers, colleagues, management, and external stakeholders

Working knowledge of loan documentation criteria and 504 financing requirements

Excellent organizational and time-management skills with the ability to manage multiple priorities, maintain attention to detail, and meet deadlines in a face-paced environment

Proficient in Microsoft Office Suite: Word, Excel, Outlook; knowledge of LaserPro a plus

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Ability to remain in a stationary position, often standing or sitting, for prolonged periods of time

Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations

Ability to lift and/or move up to 15 pounds

Work is performed primarily in a professional office environment

Reasonable accommodation(s) will be provided as required by law to enable qualified individuals with disabilities to perform the essential functions of the job.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $23.00 - $28.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.

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