REMOTE IAM Analyst

Job Description

The Identity and Access Management (IAM) Analyst is responsible for bridging the gap between security operations and business applications. In this role, you will collaborate directly with application teams to design, document, and standardize application-specific Standard Operating Procedures (SOPs) for user provisioning and de-provisioning. Additionally, you will handle day-to-day access requests, ensuring timely, secure, and compliant access administration across enterprise systems and Active Directory environments. Key Responsibilities

• Process Engineering & SOP Authoring: Partner with application owners and business units to analyze access structures, define role-based access controls (RBAC), and build detailed, audit-ready SOPs for user provisioning and de-provisioning.
• Active Directory Administration: Administer Active Directory (AD) and Azure AD/Entra ID objects, including user account creation, security group assignment, Organizational Unit (OU) management, and group membership maintenance.
• Access Fulfillment & Operations: Process incoming identity management tickets, access requests, and privilege modifications across enterprise applications in strict accordance with documented SOPs and operational SLAs.
• Deprovisioning & Offboarding: Execute user offboarding and emergency access revocation requests promptly across Active Directory and linked applications to mitigate security risks. Incident Support & Troubleshooting: Resolve escalated access-related tickets, permission conflicts, and account lockouts reported by application teams, end users, or the Service Desk.

Skills and Requirements

• Experience: 2–4 years of hands-on experience in Identity and Access Management, Active Directory administration, or IT Service Desk operations.
• Active Directory Expertise: Knowledge of Active Directory / Azure AD (Entra ID) user management, group policies, security group assignments, and privilege structures.
• Application Provisioning: Proven experience with administrative user access management across diverse enterprise software, SaaS applications, and custom internal systems.
• Technical Writing (SOPs): Exceptional technical writing skills with a track record of translating complex application permission structures into clear, step-by-step operational SOPs.
• Tooling & Process: Hands-on experience fulfilling security requests via ITSM platforms (e.g., ServiceNow), alongside a practical understanding of RBAC, Least Privilege, and Separation of Duties (SoD). Communication: Strong cross-functional communication skills to effectively gather access requirements from application teams and technical leads.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].