Nurse Supervisor - Nurse Family Partnership Program at Downtown Public Health Center

The Nurse Supervisor at the Downtown Public Health Center provides leadership and direct supervision for staff across multiple services and programs at one of King County’s urban public health centers. This position is responsible for supporting high-quality, equitable, client-centered services for a diverse population, including individuals and communities who experience significant barriers to accessing health care and other essential services.

The Supervisor provides day-to-day leadership, coaching, and supervision to multidisciplinary staff and is responsible for program operations, workforce development, performance management, quality improvement, and service delivery. The position works closely with the Area Manager and other Public Health leaders to ensure programs meet operational, clinical, regulatory, and performance expectations.

As a member of the Downtown Public Health Center leadership team, the Supervisor contributes to overall site operations, strategic planning, problem-solving, and continuous improvement. The position develops and maintains strong relationships with community-based organizations, health care partners, government agencies, and other stakeholders to strengthen services and respond to the needs of the community.

The ideal candidate demonstrates strong people-centered leadership, sound judgment, adaptability, and a commitment to equity and social justice. The Supervisor will create an environment where staff feel supported, valued, accountable, and empowered to provide compassionate and exceptional care to clients.

Commitment To Equity and Social Justice Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

• Provide direct supervision to multidisciplinary staff assigned to programs and services at the Downtown Public Health Center, including hiring, onboarding, orientation, coaching, reflective supervision, performance evaluation, training, professional development, counseling, and corrective action.

• Provide clear expectations, ongoing feedback, and accountability while fostering a supportive, respectful, and collaborative team environment.

• Develop staff capacity through coaching, mentoring, delegation, and opportunities for professional growth.

• Promote teamwork and effective communication across disciplines, programs, and service areas.

• Support staff in navigating complex client situations, competing priorities, organizational changes, and challenging operational circumstances.

• Model leadership practices grounded in respect, curiosity, transparency, accountability, and a client-centered approach.

• Lead the planning, implementation, coordination, monitoring, and evaluation of assigned programs and services.

• Ensure programs operate in accordance with applicable policies, procedures, regulations, standards, and program requirements.

• Monitor service delivery, staffing, workload, productivity, access, and other operational measures to identify trends and opportunities for improvement.

• Use data and staff feedback to inform operational decisions, establish priorities, and improve services.

• Participate in budget development, expenditure monitoring, resource allocation, inventory management, and financial reporting.

• Ensure timely and accurate completion of required program, operational, and performance reports.

• Identify operational challenges and work collaboratively with staff and leadership to develop sustainable solutions.

• Participate in quality improvement initiatives and support a culture of continuous learning and improvement.

• Provide leadership during periods of change, including implementation of new programs, workflows, policies, technology, and organizational initiatives.

• Support delivery of accessible, culturally responsive, trauma-informed, and client-centered public health services.

• Guide and mentor staff working with clients at the Public Health Center and, when applicable, in community settings.

• Work collaboratively with community members, community-based organizations, health care providers, government agencies, and other partners to identify community needs and strengthen access to services.

• Develop and maintain effective working relationships with internal and external partners to support coordinated services and improve outcomes for clients.

• Promote approaches that recognize the strengths, experiences, priorities, and goals of the individuals and communities served.

• Support staff in addressing barriers to care and connecting clients with appropriate health and social service resources.

• Serve as a key member of the Downtown Public Health Center leadership team and contribute to overall site planning, operations, and decision-making.

• Partner with the Area Manager and other supervisors to coordinate staffing, workflows, space, resources, and service delivery across the site.

• Participate in center-wide initiatives, emergency preparedness, safety planning, quality improvement, and organizational change efforts.

• May provide overall center leadership and operational oversight during the Area Manager's absence.

• Represent Downtown Public Health Center and Public Health – Seattle & King County in internal and external meetings and collaborative initiatives as appropriate.

• Contribute to a positive workplace culture that values diversity, teamwork, learning, innovation, accountability, and shared success.

• Other duties as assigned.

Requirements:

• Bachelor's degree in nursing or a master's degree in nursing science or a graduate level nursing degree of MSN, DNP or PhD from an accredited school of nursing
• Washington State Registered Nurse License in good standing
• Washington State Drivers' License in good standing
• Current BLS-CPR for Healthcare Providers
• Experience in maternal and child health, pediatric care coordination, public health, or community-based health programs.
• Demonstrated experience supervising or leading staff in a healthcare, social service, or public health setting.

Work Schedule: This is a full-time (1.0 FTE), Career Service position with benefits. The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to multiple service sites. This position is exempt and not eligible for overtime. Some schedule flexibility may be required to meet operational needs. Work Location: Downtown Public Health Center, 2124 4th Avenue, Seattle, WA 98121. However, travel will be required to other sites throughout King County. This posting will be used to fill all needs. Interviews for this opportunity will be held on October 28th and 29th.

Who May Apply: This position is open to all minimally qualified nurses.

Union Affiliation: Washington State Nurses Association (WSNA).

Contact: Amy M. Curtis, BSN, RN, Nurse Recruitment Manager at [email protected] with any questions.Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Application Process If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position. If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Amy Curtis at [email protected] King County's Vision, Mission, and ACTIVATE Values unite us. King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice. Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to pass credentialing, pre-employment physical, and a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools; therefore, candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process, please reach out to the contact listed on the job announcement.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.