Manager Patient Care Services Behavioral Health Unit

Manager Patient Care Services Behavioral Health Unit

Michigan, Cheboygan (https://careers.mclaren.org/jobs/38315/other-jobs-matching/location-only)

Manager

McLaren Northern Michigan

26010248 Requisition #

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Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Essential Functions and Responsibilities:

• Maintains operational responsibility for nursing and health care services on the unit.

• Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.

• Promotes collaboration regarding patient care issues with various staff levels and disciplines.

• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.

• Plans unit conferences, educational endeavors, and in-service meetings for staff.

• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.

• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.

• Assures appropriate delegation and supervision of patient care.

• Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.

• Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.

• Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.

• Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.

• Maintains regulatory readiness.

• Performs other duties as required or requested.

Qualifications:

Required:

• Bachelor degree from an accredited school of nursing (BSN) or Bachelor of Science (BS). (Associate degree /diploma in nursing may be considered with five or more years of relevant experience. Must complete BSN or BS within 3 to 5 years from date of hire.)

• Licensed registered nurse in the State of Michigan.

• BLS certification as Healthcare Provider.

• Demonstrated management potential or middle management experience.

Preferred:

• Master Degree in Nursing or related field.

Additional Information

• Schedule: Full-time

• Requisition ID: 26010248

• Daily Work Times: 8a-430p

• Hours Per Pay Period: 80

• On Call: Yes

• Weekends: No