Table Games Floor Manager
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At a glance
Requirements
Credentials this posting asks for.
Job overview
The Table Games Floor Manager will foster a fun, guest‑centric atmosphere, promote Bally’s entertainment philosophy, and mentor staff to deliver superior service. Responsibilities include enforcing policies, staffing and scheduling, training team members, maintaining a safe environment, and overseeing department integrity while handling physical demands and regulatory compliance.
Skills & qualifications
Skills
Qualifications
Full job description
Responsibilities:
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Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
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Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
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Mentor team members to provide superior guest service
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Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
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Properly staff and schedule table games department efficiently, keeping in mind special events, weather, and business conditions
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Train and develop table games team members through education, training, coaching, and corrective action
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Develop and maintain a safe, professional, and friendly work environment
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Oversee the overall integrity of the table games department
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Perform other duties as assigned
Qualifications:
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Must be 21 years of age or older
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Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
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Must be a high school graduate or equivalent
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Must have knowledge of all casino game rules
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Must have knowledge of all applicable gaming regulations
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Must have a minimum of two years as a Table Games Floor Supervisor casino management required
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Requires above-average math skills
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Experience with scheduling and budgeting in a casino environment
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Strong organizational, planning, and supervisory skills are required
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Must have open work availability to work nights, weekends, and holidays
Additional Benefits:
- $7 Daily Garage Parking
Physical Demands:
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Frequently required to lift up to a maximum of 30 pounds
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Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
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Requires manual dexterity to deal and collect cards and chips
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Requires visual acuity to perform close-up activities and peripheral oversight
Work Environment:
You may be exposed to bright lights, loud noise, and stressful situations in this position.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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