Collections Clerk

Description

We are looking for a detail-oriented Collections Clerk to support receivables follow-up and maintain strong communication with external partners in Tampa, Florida. This position focuses on monitoring aging accounts, researching outstanding balances, and coordinating with customers to resolve payment issues. The ideal candidate brings a solid background in collections, strong Excel skills, and the ability to manage a high volume of account activity with accuracy and professionalism.

Responsibilities:

• Manage daily collection efforts for outstanding accounts by reviewing aging data, prioritizing follow-up activities, and documenting account progress.

• Communicate with customers to obtain payment updates, clarify payment status, and help move accounts toward resolution.

• Analyze accounts receivable reports in Excel to identify overdue balances, trends, and next steps for collection activity.

• Maintain accurate records of outreach, responses, and payment commitments to ensure account histories remain current and organized.

• Investigate unpaid or delayed accounts to determine barriers to payment and escalate issues when additional action is needed.

• Coordinate billing and collection follow-up across commercial and consumer accounts while adhering to established collection procedures.

• Support ongoing account review by tracking deadlines, monitoring past-due balances, and recommending which accounts require immediate attention.

Requirements

• At least 3 years of experience in B2B collections.

• Strong proficiency in Excel, with the ability to review reports, organize account data, and monitor aging balances.

• Knowledge of collection practices, credit and billing follow-up, and account resolution procedures.

• Experience communicating effectively with external business partners.

• Ability to manage multiple accounts simultaneously while maintaining accuracy and meeting follow-up deadlines.

• Strong written and verbal communication skills with a detail-oriented and persistent approach to collections.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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