Communications Specialist - PRN

Baptist Health

Richmond, KYFull-time$7.25/hrSeen 1w agoSeen in employer's feed 1w ago

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At a glance

Compensation

$7.25/hr

Location

Richmond, KY

Schedule

Full-time

Work Authorization

Not specified

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Job overview

The Communications Specialist PRN at Baptist Health answers incoming calls, monitors alarms, and assists visitors with courteous, professional service. Responsibilities include managing the switchboard, providing information, handling difficult situations, and promptly responding to service requests while maintaining positive customer interactions.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceComputer ApplicationsCommunication

Qualifications

High School DiplomaOne Year Customer Service Experience

Benefits

Medical Insurance

401(k) Match

Full job description

Experience Required

1 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Job Description:

Job Title: Patient Access - Communications Specialist PRN

Job Summary:

Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner. Job Description:

Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need.

Greet visitors in a professional and courteous manner.

Consistently ensure positive customer interactions

Manages difficult or emotional individual situations

Responds promptly to individual needs

Responds to requests for service and assistance

Fulfills commitments to individuals

Requirements:

High school diploma or equivalent

One year customer service experience

Comfortable using common computer applications

Benefits: PRN (As Needed)

Preventive Plan

Retirement Plans

Flimp Decisions - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."