Executive Technical Support

Job Description

We are seeking an Executive Technical Support specialist to own and support the hardware, software, and prototyping infrastructure used by design and studio teams. This person will manage device fleets, software licensing, technical equipment, and prototype logistics while ensuring studio environments are ready for reviews, demos, and day-to-day operations.

• Manage 1P and 3P device fleets and device libraries — procurement, provisioning, tracking, and secure handling of unreleased hardware
• Administer software licenses for the org
• Own plotter support and maintenance across all studios
• Coordinate ID prototype logistics for the two studio locations
• Ensure studio technical readiness for reviews and demos •Build repeatable processes and partner with IT and Facilities

Skills and Requirements

• 6+ years of technical program management or technical operations experience
• Demonstrated ownership of device or asset fleets and vendor relationships
• Strong systems thinking and the ability to build repeatable processes from scratch
• Experience with confidential hardware programs
• Studio or lab environment experience
• Familiarity with large-format printing and prototyping equipment

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].