IT Desktop Support

IT Desktop Support

Group: Fluid Connector Grp N. America

Division: Hose Products (HPD)

Location : USA ALLIANCE NE HPD

Job Family : Information Technology

Job Type : Regular

Posted : Sep 28, 2026

Job ID : 68962

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Job Description

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The Digital & IT Associate is responsible for analyzing use and needs, then developing and applying current information technology to satisfy business requirements or solve business related issues. With direct supervision, assists more senior IT professionals to coordinate IT initiatives. This position collaborates with other Technical Analysts, Senior Technical Analysts, and end users and does not have direct reports.

• Analyze and apply Enterprise data to make recommendations to streamline & simplify processes.

• Develops and deploys appropriate Digital and Information Technology solutions Recommends modifications of basic Digital and IT systems to improve and simplify business systems and reduce operating cost

• Evaluates and modifies existing technology to allow for changes in business requirements or equipment configurations

• Develops procedures for proper utilization of Digital and IT technology – both on premise and Cloud based

• Develops training materials to support process changes and new technology introductions

• Provide after-hour technical support as needed

• This position may be assigned (but is not limited to) one of the following key information technology disciplines and/or services:

• Application Programming

• Software Support

• Database Administration

• PC Support

• LAN/WAN Support

• Help Desk

• Engineering Systems

• IT Security

• Business Systems (MSS, JDE, SAP or other related technology)

• Bachelor’s degree in computer science, information systems, or related area (or international equivalent)

• 0-3 years related IT experience

• Proficient in Microsoft Office tools

• Excellent written and verbal communication and collaboration skills

• Demonstrated leadership aptitude, learning agility, and adaptability

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we’ve enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.

With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.

Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.

Our Purpose — Enabling Engineering Breakthroughs that Lead to a Better Tomorrow — comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.

By combining deep expertise with an entrepreneurial spirit, we help customers succeed in markets that demand performance, reliability, and sustainability.

As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission (https://www.eeoc.gov/employees-job-applicants)

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.