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Sales - Inbound Call Transfer - Vacation Planner - Work From Home (Orlando Area)

Marriott Vacations Worldwide

Remote · USFull-time$15/hrPosted 2 days agoStill listed today

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At a glance

Compensation
$15/hr
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Marriott Vacations Worldwide seeks a Call Center Vacation Planner to assist customers and potential owners with preview package sales, verify eligibility, and schedule tours, all while working from home after on‑site training. The role requires strong telephone communication, sales ability, and multitasking, with benefits including medical, dental, vision, 401K, and tuition reimbursement.

Skills & qualifications

RequiredNice to have

Skills

Telephone CommunicationSalesCustomer ServiceEligibility VerificationMulti‑TaskingPhysical Stamina

Qualifications

Must Live in Orlando FL AreaAvailable to Work Various Shifts Holidays WeekendsBackground and Drug Screening RequiredPhysical Ability to Reach Overhead Bend Twist Pull Stooping Stand Sit Walk

Benefits

Medical Insurance
401(k) Match
Tuition Assistance

Full job description

$15 per hour plus commissions! On-site training and then working from home. Must live in the Orlando, FL area!

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities. As a Call Center Vacation Planner at MVW, you will assist in providing our customers and potential owners with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Call Center Vacation Planner, a typical day will include:

  • Communicate via telephone calls (Inbound Call Transfer) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.

  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property.

  • Encourage guests or callers to purchase or schedule preview package sales/tours.

  • Explain details and requirements related to attending a sales presentation to potential owners.

  • Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.

Guest Experience and Company Standards

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Maintain confidentiality of proprietary materials and information.

  • Always follow company policies and safety procedures.

To Become a Call Center Vacation Planner at MVW:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

  • #callcenter#sales

  • #imvwcc

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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