Computer Network Support Specialist

Mankato Computer Technology

Mankato, MNFull-time$76K/yrSeen 1w agoSeen in employer's feed 6 days ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this. New roles like this one near Mankato, MN, by email.

Don't just apply. Show up ready.

Olive works from this exact posting.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation

$76K/yr

Location

Mankato, MN

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Computer Network Support Specialist works directly with clients and vendors to execute IT projects on time and within scope and budget, configuring workstations, supporting project design, and leading network deployments and migrations.

Skills & qualifications

RequiredNice to have

Skills

Network ConfigurationServer MigrationsFirewallsSwitchesISP ConfigurationsSite Build OutsApplication DeploymentO365 DeploymentEmail EncryptionMFACloud MigrationsIncident EscalationConnectWiseDocumentation SystemProblem SolvingAttention to DetailData Entry AccuracyLeadershipProcess Improvement

Qualifications

Bachelor's Degree in Computer Science or Related Field4 Years IT Experience Providing Technical Support2+ Years Technical Leadership Experience2+ Years Project Management Experience

Benefits

Medical Insurance

401(k) Match

Paid Time Off

Full job description

Job Duties

Position Summary: The Computer Network Support Specialist works directly with clients and vendors to execute IT projects on time and within scope/budget.

Reports to: Client Services Director

Position Details:

•Configure and network workstation computers.

•Provide support with initial project scope/design.

•Participate in the planning, preparation, and deployment of new client technology solutions as directed by the Client Services Director

•Help ensure projects remain within scope and escalate concerns.

-Server migrations (virtual & physical), Firewalls, Switches, ISP Configs, Site Build Outs, application migrations/deployment, O365 deployment, O365 migrations, wireless deployment,

email encryption, MFA, Cloud migrations, etc.

•Incident escalation, especially for complex network issues.

•Assist with creating and updating processes.

•Submit daily time entries and updates on active projects in ConnectWise.

•Collaborate with the team to assess process improvement opportunities, tools, etc., to improve operations.

•Lead engineer for onboarding/offboarding clients, auditing client environments, and assisting the Account Management team with strategic recommendations.

•Document fundamental infrastructure changes during a project using a documentation system.

•Provide leadership by example in tone, actions, and execution of duties

Minimum Education Required

Bachelor’s degree in computer science, information technology, or related field.

Minimum Experience Required

4 years of IT experience providing technical support in a business setting.
2+ years of experience providing technical leadership and guidance to various internal and external audiences.
2+ years of experience in Project management.
Ability to learn through various methods.
Data entry-Accuracy is critical for this role.
Problem solving abilities.
Attention to detail.