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TEMP BPO Senior Representative

NTT America, Inc.

Plano, TXTemporarySeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Plano, TX
Schedule
Temporary
Work Authorization
Not specified

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Job overview

The role involves analyzing and processing provider transactions, following customer‑defined policies, securing protected health information, and applying knowledge of internal operations, regulations, and processes to improve workflows and resolve complex situations.

Skills & qualifications

RequiredNice to have

Skills

Analyzing Provider TransactionsProcessing Provider TransactionsFollowing Policy and ProcedureSecuring PHI InformationUnderstanding Work ImpactDemonstrating Knowledge of Internal OperationsDeveloping RelationshipsKnowledge of Regulations and StandardsIdentifying Process Improvement OpportunitiesCompleting Wide Range of Tasks

Full job description

  • Analyzing and processing provider transactions in accordance with plan provisions.

  • Should follow the policy and procedure which is defined by the customer.

  • Secure the PHI information. - Established working knowledge and application of a specialized technical skills.

  • Understands how work impacts results for their area.

  • Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.

  • Knowledge of related regulations and standards.

  • Strong understanding of current processes and procedures and may identify opportunities for improvement.

  • Completes a wide range of tasks and assignments.

  • Projects and assignments are typically non-routine and variable in nature.

  • Resolves more complex situations by applying demonstrated knowledge and skills generally acquired through job experience.

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