Control Room Technical Specialist

Control Room Technical Specialist

Statesville, NC

Job Description

Help Power the Technology Behind Reliable Electric Service

EnergyUnited is looking for a Control Room Technical Specialist to serve as a technical expert within our control room environment. This role combines technology, electric system operations, troubleshooting, and real-time problem solving to support the systems our operators rely on every day.

If you enjoy technology, figuring out how things work, solving problems, and helping others become more effective with the tools they use, this could be a great opportunity for you.

What You'll Do

• Serve as a Subject Matter Expert for control room systems and provide technical support to Control Room Operators.

• Partner with the Control Room Supervisor to develop and provide system training.

• Maintain the accuracy and integrity of OMS, SCADA, ADMS, and related systems.

• Monitor SCADA alarms, abnormal conditions, system data, crew listings, and system connectivity.

• Monitor and operate ADMS and SCADA systems and troubleshoot issues as needed.

• Review switching orders and recommendations generated by SCADA/ADMS and work with Engineering and Grid Modernization to ensure accuracy.

• Monitor the Dynamic Voltage Regulation system and assist with system optimization.

• Support SCADA and ADMS testing, reporting, system modifications, and technology upgrades.

• Partner with IT, GIS, Engineering, Grid Modernization, and Technical Services on system issues and improvements.

• Support emergency restoration efforts during major outages and storms.

Skills & Requirements

What We're Looking For

Required:

• High school diploma or equivalent.

• Strong technical, troubleshooting, and problem-solving skills.

• Ability to learn and adapt to new technologies.

• Strong verbal communication skills, including telephone and two-way radio communication.

• Basic knowledge of electrical power systems.

• Working knowledge of Microsoft Office.

• Valid North Carolina driver's license with a good driving record.

Preferred:

• Associate's degree in technology or related coursework.

• Three years of dispatch experience.

• Experience with SCADA, ADMS, OMS, AMI, Customer Information Systems, or similar technology.

• Experience in an electric utility or 24/7 operations environment.

You don't have to know every system on day one. We are looking for someone with strong technical ability, curiosity, and a willingness to learn. The successful candidate will become proficient with key control room systems within the first 3–6 months.

Why This Role Matters

The control room is at the center of EnergyUnited's electric system operations. Your work will help ensure our systems are accurate, reliable, and ready when our operators need them, directly supporting safe and dependable service for our members.

At EnergyUnited, we live The EnergyUnited Way: Be Safe. Be Secure. Be Present. Be Member-Focused.

A Few Things to Know

This is primarily a Monday–Thursday (6:30AM – 5:00PM) daytime position, but because the control room operates 24/7/365, occasional nights, weekends, holidays, extended hours, and emergency response may be required.

This is a Job Site Reporting position based at our headquarters control room. As a direct operational position, employees must maintain their domicile within a 25-mile radius of their assigned office.

Ready to put your technical skills to work? Join EnergyUnited and help power the technology behind reliable electric service.

As a federal contractor subject to the nondiscrimination and affirmative action obligations of Executive Order 11246, as amended, and its implementing regulations, Section 503 of the Rehabilitation Act of 1973, as amended, and its implementing regulations at 41 CFR § 60-741, and the Vietnam Era Veterans Readjustment Assistance Act, as amended, and its implementing regulations at 41 CFR § 60-300, EnergyUnited EMC (hereinafter referred to as "the Cooperative"), with the full support of the Chief Executive Officer (CEO), reaffirms that it will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, any other characteristic protected by federal, state or local laws, or status as a protected veteran.