Tennis Operations
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At a glance
Requirements
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Job overview
The Tennis Operations Staff supports the Department Head by managing daily tennis department activities, scheduling courts and lessons, educating members on programs and equipment, maintaining the pro shop, handling cash, and delivering exceptional customer service to drive repeat business.
Skills & qualifications
Skills
Qualifications
Full job description
Position Summary
The Tennis Operations Staff assists the Department Head in maintaining the day-to-day operations of the Tennis department. They schedule court time, educate members on tennis programs, lessons, and equipment, and maintain the pro shop. The Tennis Operations Staff provides exceptional customer service to encourage repeat business in the Pro Shop.
Job Duties and Responsibilities
- Greets, schedules lessons and court time and assists members in a friendly and professional manner
- Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
- Initiates, develops and maintains personalized relationships with members
- Ensures the pro shop is neat, orderly, and well-stocked
- Promotes and sell tennis programs, services, and equipment
- Assists the Department Head with inventory and ordering product
- Reconciles the cash register at end of shift
- Cleans and maintains the Pro Shop
Position Requirements
- Working towards a High School Diploma or GED
- 1 year of customer service experience
- CPR and AED Certified within 30 days of hire
- Knowledge of tennis rules and regulations, including score keeping
- Ability to sit, stand, walk, reach, climb and lift up to 50 pounds
Preferred Requirements
- Computer Experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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