DINING SERVICES I - Veterans Community Living Center Homelake

This position is open to current Colorado residents only. Please note: This recruitment may be used to fill multiple vacancies.

Homelake Veterans Community Living Center The Colorado State Veterans Center at Homelake is a State-owned and operated skilled nursing facility and domiciliary dedicated to serving those who have served us. We strive to provide excellent customer service and to respect and honor resident choices regarding bathing, rising, bedtimes, and other personal decisions. Our philosophy is to provide residents a home where life and love abound. You are required to work at your assigned work location during your scheduled work times. Sunday - Thursday - 9:00 am – 5:30 pm; shifts may vary depending on business needs Please note: Work arrangements are subject to change at any time.

The Hospitality Host position will complement the licensed and certified nursing staff and, as a team, provide for the needs of the resident by ensuring safety, hydration, and maintaining a clean, safe, comfortable living environment. This includes frequent checks, providing residents with a beverage of choice, tidying up of rooms, answering call lights, responding to non-hands-on care requests, reporting other needs to appropriate staff, interacting with residents, and caring for their needs as allowed by regulation to ensure resident safety, health, and well-being

Additionally, as a Hospitality Host you can expect to:• Interact with residents, providing for their needs as allowed by regulations.

• Make safety checks, tidying up rooms, and assist with simple pleasures. Answer call lights and assist with non-hands-on care
• Assist residents with cleaning their closets, dresser drawers, and personal refrigerators
• Maintain resident rooms/neighborhood and equipment in a safe, clean, and orderly manner; use universal precautions and infection control protocol
• During mealtimes in the dining room will act as the host/hostess and assist residents with menus, taking orders, meal setup, providing residents with their beverage of choice, and ensuring residents' hygiene is appropriate. Ensuring resident preferences are honored as much as possible
• Assist residents with beverage of choice or snacks (checking with nursing staff/culinary staff on what residents can and cannot drink or eat), whether it be in the resident’s room or dining room
• Monitor and record information as trained and assigned to include assisting residents with taking and logging temperatures in their personal refrigerators as scheduled
• With the permission of the resident when necessary, cleaning or removal of expired items in refrigerators as a part of infection control protocol
• Attends all staff meetings, all-day training when scheduled, dietary staff meetings, learning circles, and huddles as needed and scheduled. Completes all necessary trainings.
• Other duties as assigned

Experience Only:• Six (6) months of relevant experience in an occupation related to the work assigned to this position

Substitutions: There are no substitutions for the minimum qualifications.

Preferred Qualifications• Pays significant attention to detail

• Ability to follow directions clearly
• Strong customer-service skills
• Ability to effectively manage resources
• Prior experience in a long-term care setting
• Knowledge of cleaning and sanitizing techniques

This position requires the following as conditions of employment:• CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)

• Shift Work – Explain: evenings, weekends, holidays, split shifts
• Vaccines as required by the State of CO
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Conditions of Employment:• FULL BACKGROUND CHECK: This position will have direct contact with vulnerable persons (as defined by C.R.S.27-90-111: "Direct contact" means providing face-to-face care, training, supervision, counseling, consultation, or medication assistance to vulnerable persons, regardless of the level of supervision of the department employee. "Direct contact" may include positions in which persons have access to or unsupervised time with clients or patients, including but not limited to maintenance personnel, housekeeping staff, kitchen staff, and security personnel.) • Full background checks include:• CBI & FBI fingerprint check, Colorado Court Database check, Medicare Fraud Database, TRAILS Database check.

• This position will also provide direct care to vulnerable adults requiring a CAPS check (as defined by C.R.S. 26-3.1-101, position provides services & support care to at-risk/vulnerable adults including case management, clergy, physical or mental health services, safety or welfare services)This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

• Must be willing to obtain vaccinations, as required by the State and facility

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:• Disclose that information on the application.

• Explain why the prior termination or resignation should not disqualify you from the current position.

• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. • Preferred Qualifications & Competencies:

• Relevant years of state service experience.

Minimum Qualification Screening Process A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. If listed, answer all supplemental questions, as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal RightsYou may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must deliver the official appeal form to the State Personnel Board:

• By email ([email protected]), or

• Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

• Hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or

• Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules, and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

• How to Apply (YouTube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

About Us & BenefitsIf your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high-quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits, including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer-supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year, plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training, and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families, and communities we serve. We commit to respect, fairness, and access in every decision, policy, and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA AccommodationsCDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries [email protected].

EEO StatementThe State of Colorado is an equal opportunity employer We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Additional Support For Your ApplicationToll-Free Applicant Technical Support If you experience technical difficulty with the NEOGOV system (e.g., uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application, 1) ensure your documents are PDF or Microsoft Word files, and 2) close the document before you attempt to upload (attach) it.