Invoicing Representative-Full Service (Tier II)

Description

We are looking for an experienced, detail-oriented invoicing specialist to support a busy payroll services operation in Highland Hills, OH. This Long-term Contract position focuses on reviewing, validating, and issuing high-volume client invoices while maintaining strong accuracy and meeting established turnaround expectations. The ideal candidate brings sharp analytical ability, strong organization, and a consistent approach to resolving billing questions in a deadline-oriented office environment.

Responsibilities:

• Verify invoice details against timecards, payroll records, and related documentation using internal electronic tools.

• Examine billing materials for completeness, accuracy, and alignment with client-specific invoicing guidelines.

• Deliver invoices to customers and end payers within required service timelines and submission deadlines.

• Investigate billing variances, missing details, and disputed charges, then coordinate appropriate resolution steps.

• Work closely with customer service staff, team leads, and cross-functional partners to address invoicing concerns efficiently.

• Maintain organized records of invoice activity, corrections, and supporting documentation for audit readiness.

• Manage daily, weekly, and month-end priorities to keep pace with production targets in a high-volume setting.

• Track the quality of assigned work, escalate unresolved matters when necessary, and assist with additional projects as business needs evolve.

Requirements • Previous experience in invoicing, billing, payroll support, or a similar administrative role in a high-volume environment.

• Strong attention to detail with the ability to identify inconsistencies and maintain a high level of accuracy.

• Working knowledge of Microsoft Excel and Microsoft Outlook for tracking, communication, and reporting tasks.

• Ability to research discrepancies, interpret documentation, and follow established compliance and procedural standards.

• Effective written and verbal communication skills for interacting with internal teams and clients.

• Strong organizational and time-management skills with the ability to meet productivity goals and strict deadlines.

• Experience handling sensitive financial information with professionalism and sound judgment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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