RECREATION AID (FITNESS CENTER)

Summary

Department: 56 Force Support Squadron (FSS) Marketing Department Funding Type: Non-Appropriated Fund (NAF) Employment Type: Flexible (No guaranteed hours, no benefits) Core Mission: In this role, you will support the day-to-day operations of our sports and fitness facilities. You will interact directly with active duty members, retirees, and their families, ensuring they have a safe, clean, and welcoming environment to achieve their fitness goals.

Duties

Customer Service & Front Desk Operations: Greet visitors, answer phone calls, and verify eligibility of patrons entering the facility. Ensure only authorized patrons use the facility and adhere to established rules, regulations, and policies. Provide general information regarding scheduled sports events, classes, and facility features. Assist in resolving customer complaints and elevate complex issues to the supervisor. Facility & Equipment Management: Issue and receive athletic and recreational equipment; inspect check-out items for cleanliness and good repair. Maintain indoor fitness areas, including clean locker rooms, wiping down equipment, and returning weights/accessories to their proper locations. Maintain reservation systems for sports courts and fields. Conduct and record hourly headcounts and report safety infractions or potential hazards. Perform opening and closing procedures for the facility in accordance with written guidelines. Inventory & Funds Handling: Safely handle and safeguard funds collected at the front desk. Inventory, restock, and display retail or check-out items, and provide the equipment manager with lists of re-order needs. Account for towels and uniforms received from laundry contractors; wash and dry towels and uniforms as needed. Event Support: Assist with setting up facilities, grounds, and equipment for special programs, fitness events, and tournaments. Perform minor maintenance or adjustments on fitness equipment as needed. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13053868 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/16/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: To qualify for this position, candidates must meet the following criteria: Experience: No professional fitness experience is required, but you must possess basic customer service experience and be able to perform simple clerical or office tasks. Computer Skills: Basic knowledge of Microsoft Office, Windows operating systems, and ability to navigate the World Wide Web. Communication: Ability to communicate effectively and professionally, both orally and in writing, with a diverse customer base.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Benefits

Benefits Not Applicable (N/A) Explanation: Because this is a flexible, non-guaranteed-hour Non-Appropriated Fund (NAF) position, it does not carry eligibility for federal employee benefits. Other Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Non-appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.