Administrative Support Assistant

Summary

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity. We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

Duties

The position serves as a Administrative Support Assistant in the Materials Control And Analysis Division, Assistant Register and Director of Operations (ARDO) within the United States Copyright Office (USCO). The Materials Control and Analysis Division (MCAD) is responsible for the intake and initial processing of service requests and other requests arriving by mail, processing of fees, and out-processing of completed requests. The position reports to the Chief, MCAD. As the Administrative Support Assistant, you will: Develop and use procedures that track and coordinate the work of the division office and the three sections. Work closely with the division's management team to establish priorities ensuring that projects are completed accurately, efficiently, and in a timely manner. Establish and maintain the office's paper and digital record-keeping systems and must be capable of organizing and keeping the division's records so that they are complete, accurate, and easily accessible to all permitted users. Safeguard extremely important and confidential files, including employee evaluations, disciplinary matters, and Personnel Action Requests (PARs) and be capable of keeping information in strict confidence. Greet visitors, answer their questions, resolve their issues, and direct them in a helpful, courteous manner and may interact with prominent individuals such as top library executives or other government officials under the guidance of the division's management. Exercise independent discretion to schedule meetings and accept appointments for the division's management. Book meetings rooms and conference areas to accommodate division meetings, notify participants of dates, times, and locations of meetings scheduled, and may be asked to prepare background materials or to organize information for division staff or others to use at meetings or in other venues. Serve as a time and attendance timekeeper for the division, processing and transmitting time and attendance records accurately and in a timely manner. Receive, process and distribute incoming correspondence and assist staff with outgoing mail as directed. Create and maintain control records of all incoming correspondence, action documents, correspondence replies, and serve as Freedom of Information Act (FOIA) request contact, seeing that the office's reply is timely and accurate. Perform other duties as assigned. The position description number for this position is 467349. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flexitime work schedule. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Requirements

Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to perform office coordination activities.** Knowledge of mail, correspondence, and report processing.** Ability to communicate effectively in writing.** Ability to plan, organize and execute work. Ability to utilize computer technology. Ability to communicate effectively other than in writing.

Education

There are no education requirements for this vacancy. How You Will Be Evaluated

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. You may preview questions for this vacancy. Other Information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.