
Education Compliance Survey Specialist
Veterans Benefits Administration
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Job overview
The Education Compliance Survey Specialist provides compliance oversight of educational and training institutions for the Veterans Benefits Administration. The role conducts investigations, audits, interviews, and prepares reports to ensure adherence to Title VI, Title IX, the Rehabilitation Act, and other regulations, while recording payment discrepancies and supporting liaison visits across the United States.
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Full job description
Summary This position serves as an Education Compliance Survey Specialist (ECSS) on the Investigations, Compliance, and Enforcement team within the Program Oversight & Accountability Division and is located geographically disbursed across the United States and responsible for providing compliance oversight of educational and training institutions within an assigned portfolio in support of the Education Service (EDU's) mission. This position reports to the Supervisory Program Oversight Specialist. Responsibilities Major duties include, but are not limited to: Verify institution has provided appropriate forms for compliance with Equal Opportunity Laws, Conflicting Interest and other documents required for the State Approving Agency (SAA )program approval of Veteran education benefits. Conduct investigation and evaluations pertaining to compliance with provisions of Title VI of the Civil Rights Act of 1964 and Title IX of the Education Amendments of 1972, Section 404 of the Rehabilitation Act of 1973 and the Age Discrimination Act of 1975. Interview students and school administrators or employees during the course of investigation to substantiate or refute allegations. Complete assigned Targeted Risked Based Reviews (TRBR) and Risk-Based Surveys (RBS). Conduct entrance and exit-briefings at educational and or training establishments, delineating results of survey findings with School Certifying Officials. Prepare compliance survey report which indicates whether discrepancies found on a prior survey have or have not been corrected, report any discrepancy found on the current survey and explains what additional action, if any, is required. Record payment discrepancies to include direct overpayments or underpayments made to the educational institution on behalf of a GI Bill beneficiary. Assist with liaison visits to educational institutions and training establishments. Other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-09 and GS-11. Work Schedule: Full time, Monday- Friday 8:00am to 4:30pm Compressed/Flexible: May be Available Virtual: This is not a virtual position. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Position Description/PD#: Education Compliance Survey Specialist; 38798-A and 38799-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Required, This position requires completion of a Confidential Financial Disclosure Report (OGE-278) under 5 C.F.R. § 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter. Bargaining Unit: Yes Requirements Conditions of Employment As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/21/2026. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience includes the following: (1) Utilize laws, regulations, orders, rules and policies for administration of benefit programs; (2) Develop solutions after extensive analysis and thorough evaluation of fact-finding data; (3) Assess, evaluate and monitor programs for compliance with laws, etc.; (4) Utilize general auditing standards and reports. OR Education Substitution: You must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. GS-11 Grade Level: Specialized Experience: To qualify at the GS-11 grade, you must have one (1) year of specialized experience equivalent to the GS-9 level or higher in the normal line of progression for the occupation in the organization. Specialized experience includes: (1) Utilize laws, regulations, orders, rules and policies for administration of benefit programs; (2) Develop solutions after extensive analysis and through evaluation of fact-finding data; (3) Assess, evaluate and monitor programs for compliance with laws, etc.; (4) Conduct financial and/or record keeping audits utilizing auditing standards; (5) Develop reports based on audits and discrepancies. OR Education Substitution: You must have at least a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is usually performed in adequately lighted and climate-controlled office areas, conference rooms, and similar environments, but will require frequent local and/or overnight travel. Government travel card and a valid Driver's license are required. Passport may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
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