Sales Ops Program Manager

Job Description

Reporting & Storytelling

• Own recurring performance reporting across regions and channels, tracking results against plan and surfacing gaps to goal
• Build the narrative, not just the numbers — explain what moved, why it moved, and what the team should do about it, using category and competitor trends to separate market-wide movements from company-specific ones
• Prepare the materials and pre reads that drive team syncs, business reviews, and senior leadership reviews
• Reconcile discrepancies across partner-reported, internal, and forecast data, and establish the source of truth

Financial & Budget Tracking

• Own budget tracking across regions and initiatives — planned vs. committed vs. actual spend — reconciling against invoices, accruals, and finance actuals, and resolving variances
• Support annual and in year planning: consolidate inputs, model scenarios and reallocation options, and document assumptions
• Produce budget and spend reads for leadership, flagging over/under-spend risk early enough to act on, and analyze return on commercial spend to inform the next cycle
• Partner with finance on forecast submissions, accruals, and close inputs

Operational Execution & Process

• Run the team's recurring operating cadence — the calendar of reviews, inputs, and deliverables that keeps the business moving — and track commercial initiatives against plan, with visibility on owners, timelines, dependencies, and risks
• Drive open items and escalations to closure with cross-functional partners across planning, finance, channel sales, and the regions, holding deadlines without direct authority
• Stand up new processes, templates, and operating rhythms where none exist today, document them so they outlast you, and continuously simplify — cutting manual effort, duplicate reporting, and steps that can be automated

Skills and Requirements

• Advanced spreadsheet skills are essential — expert-level Excel and Google Sheets: complex formulas, pivots, lookups, financial and scenario modeling, and structuring large multi-source datasets cleanly
• Exceptional organization — manages a recurring cadence of deliverables across multiple workstreams, owners, and time zones (NA, EMEA, APAC) without dropped deadlines
• Strong financial acumen — fluent with budgets, accruals, variance analysis, and scenario modeling
• Executive-level written communication — can take messy, multi-source data and land a clear point of view with senior leaders
• Strong storytelling instincts — knows the difference between presenting data and making an argument, and builds materials that drive a decision
• Working knowledge of the relevant market and industry, with genuine curiosity about category and competitive dynamics
• Strong research skills — can independently source, validate, and synthesize external market and competitive information
• Able to coordinate multiple concurrent workstreams and hold cross-functional partners to commitments without formal authority
• Operates independently in ambiguity — defines the approach, builds the structure, and drives it without close direction
• High attention to detail, with the judgment and confidence to challenge data you don't trust rather than passing it through
• Excellent interpersonal skills — builds credibility quickly with partners across functions, regions, and seniority levels
• Big plus: experience building automated workflows using AI tools — automating recurring reporting, data consolidation, summarization, research, or process steps that are manual today
• Bachelor's degree in business, finance, economics, analytics, marketing, or a related field
• 10+ years in sales operations, revenue operations, business planning, business operations, or FP&A, including significant time as a senior individual contributor
• Demonstrated experience supporting senior leadership directly — building the reads and recommendations that executives make decisions from
• Hands-on experience owning a budget tracking and planning process end to end
• Track record of standing up a process or operating cadence from scratch, not just maintaining an existing one
• Experience with consumer hardware, retail, or channel/distribution businesses strongly preferred
• Experience supporting a global or multi-region sales organization across multiple time zones preferred
• Demonstrated use of AI tools to automate or accelerate operational work is a strong differentiator

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].