Lodging Supervisor, Kalaloch Lodge

The opportunity

Delaware North Parks and Resorts is seeking a full-time Lodging Supervisor to join our team at Kalaloch Lodge in Forks, Washington. As a Lodging Supervisor, you will be responsible for overseeing front desk operations and providing exceptional service to our guests.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$20.00 - $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

• Health, dental, and vision insurance*

• 401 (k) with company match*

• Paid vacation days and holidays*

• Paid parental bonding leave*

• Tuition or professional certification reimbursement*

• Weekly pay

• Free shift meal

• Employee discounts - 30% off food, beverage, and retail items

• $15/ day commuter bonus for commutes 25+ miles

• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for eligible year-round team members

Life in Olympic National Park

Every day can be an adventure when you live and work in Olympic National Park. Get ready for an experience like no other with pristine beaches, mist-covered rainforests, snow-capped mountains, and hidden lakes to explore.

• Shared low-cost housing available for $85/ week, including wi-fi and all utilities

• Housing includes a communal living area with a TV and a kitchen for shared use

• Lots to explore on the Olympic Peninsula, with outdoor activities including hiking and whale watching

What will you do?

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions

• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints

• Implement policies, procedures, and service standards in conjunction with management

• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members

• Handle cash; maintain records pertaining to inventory, team, orders, and supplies

• Requires valid drivers license.

More about you

• At least three years of experience in hospitality, front desk experience is preferred

• Prior supervisory experience preferred

• Computer literate in MS Office programs; some experience with property management systems preferred

• Must be fluent in English language both spoken and written

• No college degree required

• Requires valid drivers license and ability to operate company vehicle during inclement weather.

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

• Visual and manual dexterity necessary to operate computer and complete paperwork.

Shift details

Days

Split shift

Overnight

Evenings

On call

Holidays

M-F

Weekends

8hr shift

Events

OT as needed

Who we are

Kalaloch Lodge is located in Olympic National Park, steps from coast with nearby natural attractions including The Hoh Rainforest and Sol Duc Hot Springs. We offer our associates team members a free shift meal plus a free bus pass or a commute bonus for journeys over 30 miles one way.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.