Legal Collections Specialist

Description We are looking for a Legal Collections Specialist to support a legal organization in La Jolla, California through effective account follow-up and client communication. This Long-term Contract position is ideal for someone who can manage a high-volume workload, maintain accurate records, and build productive relationships while resolving outstanding balances. The role works closely with accounting and client contacts to keep collections activity organized, thorough, and results-driven.

Responsibilities:

• Manage a large portfolio of outstanding client accounts and invoices, following up consistently to drive timely payment resolution.

• Conduct a high volume of daily outreach regarding overdue balances and unresolved appeals, using clear and tactful communication.

• Document collection activity thoroughly and keep account records current in accordance with established firm procedures.

• Create, review, and interpret daily reporting to monitor aging accounts, payment activity, and collection progress.

• Serve as a primary point of contact between the organization and clients on matters related to receivables and payment status.

• Partner with accounting colleagues to investigate discrepancies, address billing concerns, and help clear past-due amounts.

• Maintain a service-oriented approach that supports strong client relationships while advancing collection efforts.

• Assist with additional assignments and special projects related to collections operations as needed. Requirements • At least 1 year of collections experience, with exposure to a detail-focused services environment strongly preferred.

• Background in commercial, consumer, or credit collections, including familiarity with standard collection workflows.

• Proficiency with Microsoft Office applications, especially Excel, along with accurate data entry and 10-key skills.

• Strong written and verbal communication skills with the confidence to interact effectively with clients and internal teams.

• Solid analytical thinking and problem-solving ability when reviewing accounts and resolving payment issues.

• Ability to stay composed and effective in a fast-paced or high-pressure environment.

• Strong organizational skills, close attention to detail, and a willingness to adapt to changing priorities.

• Experience with ProLaw is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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