Customer Success Executive
Hyderabad, TS, IndiaFull-timeNo compensation foundTracked 1w agoVerified open 6 days ago
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At a glance
Compensation
No compensation found
Location
Hyderabad, TS, India
Schedule
Full-time
Work Authorization
Not specified
Job overview
The Customer Success Executive generates upsell opportunities, keeps customers informed on order status, and identifies new association‑level sales opportunities by making outbound calls, explaining offerings, providing timely updates, maintaining accurate records, and coordinating with internal teams to ensure smooth execution.
Skills & qualifications
RequiredNice to have
Skills
CommunicationPersuasionCustomer HandlingCRMSales MindsetOpportunity IdentificationReal Estate ExperienceService Sales ExperienceCallingField Coordination
Full job description
Role Summary: Responsible for generating upsell opportunities, keeping customers informed on order status, and identifying new association-level sales opportunities.
Key Responsibilities:
- Make outbound calls to customers for upselling additional services.
- Explain upsell offerings clearly and convert leads into sales.
- Provide timely updates to customers on the status of upsell orders.
- Maintain accurate records of upsell activities and customer interactions.
- Identify and approach new apartment associations for potential sales opportunities.
- Coordinate with internal teams to ensure smooth execution of upsell services.
Skills Required:
- Good communication and persuasion skills
- Customer handling and follow-up ability
- Basic CRM or tracking knowledge
- Sales-oriented mindset
- Ability to identify and close new opportunities
Preferred:
- Experience in real estate or service sales
- Comfortable with calling and field coordination
You've read the whole posting — now see how you match it.