CSR Receptionist

Job Description

Job Description:

Insight Global is seeking a CSR I Receptionist for a top workplace services and office operations client. This candidate will serve as the face of the office, providing a welcoming and professional experience for employees, clients, and visitors. Approximately 90% of the role is dedicated to traditional front desk reception responsibilities, including greeting guests, answering and directing calls, managing conference room scheduling, and supporting day-to-day office operations. Additional responsibilities include pantry replenishment, meeting support, and light mailroom backup. The ideal candidate is polished, customer-focused, highly organized, and thrives in a professional corporate environment where exceptional communication and service are key to success.

Day-to-Day:

Serve as the primary front desk receptionist and first point of contact for visitors and employees

Greet and direct clients, guests, and vendors

Answer and route incoming calls professionally

Provide information and assistance to visitors and customers

Schedule conference rooms for meetings and events

Enter and maintain employee information within the phone directory system

Accept deliveries from outside vendors and food service providers

Set up food and beverages for breakfast and lunch meetings

Replenish pantry supplies including coffee, tea, milk, sugar, and related items

Provide light backup support for shipping and receiving operations

Escalate customer concerns and service issues to management

Communicate service updates and operational changes with internal teams

Follow through on outstanding customer and service-related requests

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Must-Haves:

1+ years of receptionist, office assistant, administrative support, or customer service experience

Strong verbal and written communication skills

Professional, polished appearance and demeanor

Experience managing a front desk and greeting visitors

Strong customer service and interpersonal skills

Ability to work independently in a professional office environment

Basic computer skills including email, scheduling, and Microsoft Office

Highly organized, reliable, and detail-oriented

Ability to multitask and manage competing prioritie Plusses:

Corporate office services experience

Conference room scheduling and meeting support experience

Pantry stocking or hospitality support experience

Mailroom, shipping, and receiving experience

Experience supporting food and beverage setup for meetings

Administrative support experience in a client-facing environment