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Patient Registrar - ER Registration (Call-In, Varied Shifts)

The Queen's Health Systems

Honolulu, HIJobSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Honolulu, HI
Work Authorization
Not specified

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Job overview

The Patient Registrar receives and interviews patients or guarantors to collect accurate demographics and financial information, ensures compliance with government and payer guidelines for reimbursement, and provides general admission information to customers and healthcare providers as needed.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceClerical SkillsWindows Operating SystemMicrosoft WordMicrosoft ExcelEPIC SystemsMedical TerminologyInsurance KnowledgeFinger DexteritySeeingHearingSpeaking

Qualifications

High School Diploma or EquivalentOne Year Customer Service ExperienceClerical Experience in Healthcare SettingExperience With Windows Operating SystemExperience With EPIC SystemsKnowledge of Federal State and Private Insurance PayersKnowledge of Medical Terminology

Full job description

RESPONSIBILITIES

I. JOB SUMMARY:

  • Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.

  • Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.

  • Provides general information and admission information to customers and healthcare providers as requested.

II. TYPICAL PHYSICAL DEMANDS:

A. ESSENTIAL FUNCTIONS:

  • Finger dexterity. Seeing. Hearing. Speaking.

B. MANUAL MATERIAL HANDLING:

  • Infrequent: Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs.

  • Occasional: N/A

  • Frequent: N/A

  • Constant: N/A

C. NON-MANUAL MATERIAL HANDLING:

  • Infrequent: Stoop/Bend. Twist. Squat. Gripping.

  • Occasional: Stand. Walk. Kneel. Crawl. Climb: Stairs/Ladder. Reach: above head.

  • Frequent: N/A

  • Constant: Sit.

III. TYPICAL WORKING CONDITIONS:

  • Not substantially subjected to adverse environmental conditions.

  • May be exposed to communicable diseases in patient care area.

  • Subjected to noise, smells and/or vibration within the patient care areas

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION:

  • High School diploma or equivalent.

  • Ability to perform 7,200 adjusted keystrokes per hour.

B. CERTIFICATION AND LICENSURE:

  • No certification and/or licensure requirement.

C. EXPERIENCE:

  • One (1) year customer service experience or clerical experience in a healthcare related setting.

  • Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.

  • Experience with computer based healthcare applications, EPIC systems preferred.

  • Knowledge of requirements for federal, state and private insurance payers preferred.

  • Knowledge of medical terminology preferred.

Equal Opportunity Employer/Disability/Vet

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