R&D Service Engineer

Job Description

Insight Global is seeking an R&D Service Engineer for a leading agricultural science and biotechnology client. This candidate will serve as a key technical resource supporting research laboratory equipment and automation systems within a fast-paced R&D environment. The ideal candidate will provide hands-on troubleshooting, preventative maintenance, calibration, repair, and user support for biology-based instrumentation including automated liquid handlers, incubators, centrifuges, and integrated automation platforms. They will collaborate closely with scientists, engineers, and equipment vendors to optimize automation workflows, validate new technologies, improve system performance, and ensure compliance with laboratory quality and safety standards. This role is ideal for a technically driven professional who enjoys solving complex problems, supporting cutting-edge research, and partnering with stakeholders to drive scientific innovation.

Skills and Requirements

Associate's or Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Biotechnology, or related field 3+ years of service engineering or technical support experience supporting lab automation or life sciences equipment such as incubators, centrifuges, and automated liquid handlers Strong understanding of biological science and/or chemistry laboratory processes Experience supporting automated laboratory systems (Hamilton, Tecan, Beckman Coulter, custom robotics, etc.) Strong troubleshooting and analytical skills with a hands-on technical approach Experience with preventative maintenance, calibration, and instrument repair Understanding of GLP, biosafety, laboratory compliance, and safety standards Excellent communication and cross-functional collaboration skills with the ability to quickly adopt emerging technologies Experience with integrated lab automation platformss Strong documentation skills including SOP creation and technical manuals Training and end-user support experience Experience in research-focused laboratory environments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].