Network Laboratory Quality Coordinator

Bethlehem, PA - 801 Ostrum St

Full time

R145421

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Network Laboratory Quality Coordinator is responsible for the Quality Management Program of the Laboratory Services Department. The essential functions include collaborating with leadership designing procedures and processes that will ensure the high standards are maintained throughout laboratory services.

JOB DUTIES AND RESPONSIBILITIES:

1. Designs, edits, implements, and maintains the quality management/performance improvement programs for the network laboratories (Clinical, Outpatient, Specialty) including but not limited to reporting and analytics, compliance, and industry trends. 2. Collaborates with laboratory services leadership (directors, managers).3. Schedules and facilitates regular network quality committee meetings.4. Collaborates with the leader assigned in Media Lab to ensure policies and procedures are in accordance with network and laboratory accrediting standards. Implements and maintains Media Lab Inspection Proof software to ensure compliance.5. Maintains maintenance of Network Hospital lab-focused policies outside of the laboratory department. (Policytech).6. Coordinate/perform mock inspections as requested by laboratory services managers. Responsible for performing/providing resources necessary for inspection and summary of findings back to management.7. Is responsible for NJ DOH application annual submission for the core/specialty laboratory.8. Remains knowledgeable of current CAP/CLIA/JC/DOH requirements and industry trends for laboratory services.9. Facilitates the CAP/CLIA/DOH certificate process ensuring certificates are current and archived.10. Implements and owns quality assurance software program for laboratory services.11. Serves on various laboratory/hospital related committees. 12. Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting up to 7 hours per day - 2-hour increments. Standing up to 5 hours per day - 2-hour increments. Walking - up to 7 hours per day - short increments. Continuous use of hands for operation of computer keyboard. Occasional lifting of boxes/equipment up to 30 pounds. Occasional pushing/pulling of equipment. Frequent stooping, bending. Occasional crouching. Frequent reaching above shoulder level and stretching across work area (30" depth). Hearing as it relates to normal, high, and low frequencies. Seeing as it relates to general, far, near, color and peripheral vision. Depth perception.

EDUCATION:Bachelor’s degree in a chemical or biological science or medical technology from an accredited institution. ASCP eligible.

TRAINING AND EXPERIENCE:

Five (5) years of clinical experience or equivalent in a high complexity laboratory with demonstrated leadership abilities. Experience with the requirements of accrediting agencies preferred. Must possess competency using computer applications such as the MS office suite including excel and power point. Must demonstrate critical thinking, problem solving, and formal project management skills. Must have strong communication skills, work efficiently and independent of direct supervision as well as have the ability to positively influence others. Must have a valid driver's license.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.

Learn More Here. (http://www.slhn.org/About)