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Disabled Veteran Solutions

VARemoteFull-time$18–19/hrTracked 5 days agoSeen in employer's feed 5 days ago
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At a glance

Compensation
$18–19/hr
Location
VARemote
Schedule
Full-time
Work Authorization
Not specified

Job overview

Join Disabled Veteran Solutions as a Customer Care Advisor, providing remote support to improve lives. The role offers a mission‑driven environment, comprehensive training, and a competitive hourly wage while handling customer inquiries with empathy and professionalism.

Skills & qualifications

RequiredNice to have

Skills

Active ListeningProblem SolvingMulti‑Task ManagementMicrosoft OutlookMicrosoft TeamsMicrosoft WordMicrosoft ExcelMicrosoft OneNoteWeb‑Based Platforms

Qualifications

High School Diploma or EquivalentBachelor's Degree PreferredMinimum 1 Year Experience in Insurance Operations or Related FieldPre‑Employment Drug Screening and Criminal Background Check Required

Full job description

VA, USA | 18-19 per hour | Full Time

| Competitive pay structure and benefits.

Ready for a mission that truly matters?

Join Disabled Veteran Solutions (DVS) as a Customer Care Advisor

Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advisors to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.

The Mission

Position Details

  • Job Type: Full-time, remote

  • Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 8:00 PM (Eastern Time)

  • Training: Comprehensive 7-week orientation with full training and ongoing support

  • Environment: 100% remote work opportunity

Requirements

  • Excellent active listening and problem-solving skills

  • Ability to efficiently manage multiple systems and tasks while maintaining a professional and empathetic tone

  • A genuine passion for improving the lives of others

Requirements

  • High school diploma or equivalent (Bachelor's degree preferred)

  • Minimum of 1 year of experience in insurance operations, remote medical or technical related role or a related field

  • Proficiency with various web-based platforms and tools

  • Strong attention to detail and organizational skills

  • Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.

Preferred Experience

  • Experience in healthcare, insurance, social work, or mental health

  • Familiarity with medical terminology and health benefit plans

  • Proven success in remote customer facing role, especially in complex, high-volume environments

Why you'll love working with DVS:

  • Competitive compensation and comprehensive benefits

  • Opportunities for professional growth and development

  • A supportive, inclusive, veteran-owned organization committed to excellence and service

If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.

Apply today and join DVS, where your mission meets your purpose. Position details:

  • Start date: Monday, October 5, 2026. Apply as soon as possible to be considered!

  • Schedule: 8-hour shift. Training: 8:00 AM – 4:30 PM (Eastern Time).

  • Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities.

A pre-employment drug screening and criminal background check are required prior to employment.

You've read the whole posting — now see how you match it.

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