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Operations Assistant (Full-Time)

ChildServe

Johnston, IAFull-timeSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Johnston, IA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Child Serve is seeking an Operations Assistant to provide administrative and operations support at its Johnston location, delivering high‑quality customer service, maintaining children’s records, verifying benefits, ensuring accurate classroom information, entering training data, assisting with schedule development, supporting facility needs, maintaining drill records, greeting families and handling phone inquiries, and performing other assigned duties.

Skills & qualifications

RequiredNice to have

Skills

CommunicationInterdisciplinary TeamworkAttention to DetailEnglish Language

Qualifications

High School DiplomaOne Year Clerical/Administrative Work Experience in Healthcare Delivery or Service Industry

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Operations Assistant (Full-Time)

Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa

Apply

Description

Join Child Serve as an Operations Assistant to provide administrative and operations support for the ChildServe - Johnston location.

Schedule

  • Monday – Friday, 9:45 am-6:15pm

Benefits

  • Medical, dental, and vision insurance

  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options

  • Employee Assistance Program (EAP)

  • 403(b) retirement plan with company match

  • Life and disability insurance

  • Paid Time Off (PTO)

How You’ll Make an Impact

  • Deliver a welcoming and high‑quality customer service experience as the first point of contact for families and visitors.

  • Maintain children's records to include enrollments, discharges, filing and maintaining back files.

  • Verification of benefits

  • Ensure all classrooms have current and accurate child and emergency information, daily documentation forms and care plans

  • Enter child specific training into the system and provide updates to supervisor

  • Participate in development of child and staff schedules

  • Provide support for facility needs including supplies and work order requests

  • Maintain records of organizational drills

  • Responsible for greeting parents and visitors , and answering the phone

  • Other duties as assigned

What You’ll Need :

  • Preferred: High school diploma

  • Preferred: One year of clerical/administrative work experience in the healthcare delivery or service industry required

  • Effective written and oral communication skills

  • Ability to interact as a part of an interdisciplinary team

  • Ability to be thorough in all work with emphasis on accuracy and attention to detail

  • Ability to communicate effectively in reading, writing, and speaking the English language

Not sure if y ou hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing [email protected] .

Make a Difference Every Day at Child Serve

  • Child Serve partners with families to help children with special healthcare needs live a great life.

  • Child Serve is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.

  • Child Serve ’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.

  • Established in 1928, Child Serve proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

Child Serve is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected] . Child Serve is an Equal Opportunity Employer.

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