
Restaurant and Operations Manager
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At a glance
Job overview
The Restaurant & Operations Manager at Dave & Buster's leads all aspects of the restaurant/entertainment operation, driving strategic initiatives, supervising staff, and ensuring an exceptional guest experience in a fast‑paced, high‑volume environment.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Description:
THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
What we are looking for!
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You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
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You can communicate with the Team Members and Guests in a way that inspires FUN!
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You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
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You have never met a goal you can't beat
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You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
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The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
- 21+ years of age
- 2+ years of Restaurant/Hospitality Experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
What will you be doing daily?
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
PERKS!
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Competitive salary
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Quarterly bonus program
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Health, Dental, Vision, Long & Short-term Disability
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Employee Assistance Program
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Buster’s Legacy Fund (Supports team members during difficult times)
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401K matching plan
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FREE food
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FREE gameplay
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Large leadership team = multiple managers per shift
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FUN work environment
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Grow your career! • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range: 55311- 65072
We are an equal opportunity employer and participate in E-Verify in states where required.
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