Bilingual Parent Trainer and Advocate (Spanish)

Job Duties

PACER Center is a nonprofit organization dedicated to supporting families of children and young adults with disabilities through parent training and advocacy, assistive technology, and social inclusion programs. Established in 1977, PACER employs approximately 50 staff and helps thousands of families annually access services for their children by providing individualized support, training, and information services, as well as extensive online resources.

Role Summary

The Parent Trainer and Advocate provides direct support to parents, caregivers, and families in navigating special education and the IEP process, helping them understand their rights and responsibilities through resources and guidance. While this position will work with families of all backgrounds, there is an emphasis on conducting outreach to and providing culturally responsive services for Minnesota’s Hispanic and Latino communities.

Responsibilities and roles

Provide virtual, telephone, e-mail, and in-person assistance (information and guidance) to parents regarding special education procedures (IDEA) for school-age children with disabilities + community-based services for young adults

Develop and present training online and in-person throughout the state for families and professionals on special education, family engagement, and other topics determined to be relevant

Develop connections and partnerships with schools, parent groups, and organizations in communities serving parents and families of Hispanic and Latino students

Conduct listening sessions with families on various topics

Develop new and adapt existing presentation materials in Spanish and English

Develop written and video special education resources, including research, writing, recording, and reviewing in Spanish and English

Collaborate with team members on continuous improvement efforts to enhance department’s services to families

Maintain timely and accurate database records of contacts and work performed

Other activities as assigned

Required skills

Ability to work well with others and interest in relating to parents of children with disabilities

Experience and cultural competence working with Hispanic and Latino communities

Exceptional interpersonal and rapport-building skills

Fluent in writing, speaking and reading both in English and Spanish

Great active listening skills

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive) and database entry

Proficient in Zoom for webinars

Ability to work with diverse populations

Excellent organizational skills and ability to meet deadlines

Ability to keep accurate records and collect data for evaluation purposes

Ability to provide own transportation and flexibility to travel throughout state of Minnesota

Flexibility to work occasional evening and weekend hours

Preferred background and experience

Experience in public speaking and training

Experience assisting others on the telephone, virtual calls, and over e-mail

Experience working with individuals in a guidance role

Experience in community, human, or social services, or general education

Knowledge of laws and rules related to the education of children with disabilities, ages 0 to 22

Knowledge of community-based services for youth who have graduated from high school and completed special education services

College degree or equivalent background gained through training or work experience

Physical requirements

Prolonged periods working on a computer

Additional information

Parents of children with disabilities, as well as individuals with disabilities, are encouraged to apply

PACER is committed to building an inclusive workplace and encourages individuals from all backgrounds to apply

PACER staff work in a hybrid (remote and in-office) model

Salary will be based on experience and qualifications

To apply, send resume and cover letter via

Email: [email protected], or

Mail:

Recruitment Director

PACER Center

8161 Normandale Blvd

Minneapolis, MN 55437

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

PACER Center is an Affirmative Action and Equal Employment Opportunity Employer.

Posted: October 2026

Minimum Education Required

College degree or equivalent background gained through training or work experience

Minimum Experience Required

College degree or equivalent background gained through training or work experience

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

No

Veterans Encouraged to Apply

Yes

Physical Required

No

Drug Test Required

No

Compensation

$50,000.00 - $75,000.00 / Annually

Postal Code

55437

Job Type

Full Time

Place of Work

Hybrid

Requisition ID

10.01.26_bilingual_spanish_pta_

Job Benefits

Health insurance, retirement plan, paid time off, and hybrid work schedule. Full-time, salaried monthly, exempt status.