OPERATIONS MANAGER

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Chili's Grill & Bar, Yokota AB, Japan.. This is Regular Full-Time position, guaranteed 35-40 hours a week.

Duties

The purpose of this position is to supervise Non-Appropriated (NAF) and Indirect Hire Agreement (IHA) employees, in the Front of House (FOH) and Back of House (BOH) that perform work in the operations of Signature/Name Brand restaurants. Accountable for the quality and quantity of work by employees in both FOH and BOH. Ensures safety inspections are current to include facility, fire extinguisher, preventive maintenance, Occupational Safety and Health Administration (OSHA) and other inspections are maintained and documented. Documents and fosters proper maintenance and warehouse practices. Inspects dining, bar, kitchen, grounds (up to 100ft away from building), equipment and tools to ensure proper maintenance and repair are accomplished and/or to identify minor discrepancies and sanitation problems. Performs other related duties as assigned such as, but not limited to, helping cook in the kitchen. Establishes and maintains minimum stock levels of all expendable supplies and amenities to assure adequate inventory of items to prevent shortages. Manages stock of perishable items to ensure that items are used before expiration dates. Establishes and maintains the appropriate security of high value items subject to pilferage. Responsible for warehousing of expendable and non-expendable backup stocks according to generally accepted supply warehousing and safety policies and standards. Assigns, directs and reviews the work of subordinates and evaluates work performance. Unusual problems or circumstances requiring deviation from general guidelines are discussed with supervisors. Inspects completed work for quality and completeness. Provides initial and continuous training for all employees. Monitors operations in assigned area normally in the absence of the General Manager and Assistant Managers, normally at night and on weekends. However, is able to open and close restaurant. Responsible for issuing, receiving and control of cash boxes. Prepares a report of all significant occurrences during the shift. Ensures that only authorized personnel use the facility. Ensures established procedures are followed. Assures patron satisfaction by resolving complaints and other customer problems. Inspects and secures at the end of the shift. Performs other assigned duties. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13043580 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/31/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents within the commuting area of Yokota, AB Japan. Legal US residents must possess a social security number. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have progressively responsible experience in a military or civilian food service, preferably with Chili's, which provided knowledge of supervising other personnel. Familiarity with ordering supplies, perishable and non-perishable, and checking in deliveries as well as monthly inventory. Supervision experience should be at a sufficient level to ensure knowledge of how and why tasks are performed and to ensure work is performed efficiently and effectively. Must have sufficient experience in BOH operations, including cooking skills. Must have experience, which demonstrates the ability to communicate effectively and efficiently both orally and in writing; and the ability to deal effectively with individuals or groups to accomplish work/tasks. Must be able to satisfactorily complete a Tier 1 background investigation National Agency Check with Inquiries (NACI).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify. How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Other Information

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit. Probationary period may be required. Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible. Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement. Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest. LQA is not authorized. Post Allowance is authorized for Regular Full Time employment category. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.