Catering Manager

Catering Manager at Savannah Chick

Job Title

Chicken Salad Chick Catering Manager

Job Summary

The Catering Manager is responsible for overseeing all aspects of catering services, ensuring the coordination, execution and delivery of superb products and experiences to guests. This role combines operational, managerial, guest service skills, coordination with the general manager, managing a catering team, and maintaining high standards of food safety and brand standards.

The Catering Manager works closely with theCatering Director, the General Manager, guests, delivery teams, and third-party vendors to ensure that each catering is executed perfectly to brand standard, accurately and timely within the goals set for the restaurant.

Key Responsibilities

The Cateing Manager will coordinate and communicate with the Catering Director and the General Manger to ensure efficient, accurate and on time caterings. The Catering Manager is responsible for the preparation of the caterings, set up each morning and the delivery when needed. They will communicate with guests when needed, to understand their catering needs, budgets, and preferences.

Operations Management

Oversee and execute the preparation, transportation, and presentation of food and beverages at caterings.

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Ensure compliance with food safety standards, health regulations, third party and company policies.

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Communicate inventory needs to avoid shortages or excessive stock.

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Monitor the quality and consistency of food and service for each catering.

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Complete management certification for the brand and actively execute catering preparation when needed.

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Maintain a good driving record and participate in the coordination and delivery of catering daily.

Team Leadership

Assist in the recruiting, training, and management of catering and delivery staff.

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Schedule and allocate staff based on catering and delivery needs.

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Provide clear communication, instructions and supervision to ensure team efficiency and morale.

Required Skills and Qualifications

Technical Skills

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Complete manager certification training in a timely manner.

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Proficiency in catering software and tools for scheduling and budgeting.

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Understanding and execution of brand standards, food safety regulations and health standards.

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The ability to problem solve in a real time manner and perform seamless execution of each catering in a way that provides a superb guest experience.

Soft Skills

Strong organizational skills to manage multiple events simultaneously.

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Excellent communication and negotiation skills for team, guest and vendor interactions.

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Problem-solving abilities to handle last-minute changes or issues during caterings.

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Leadership qualities to motivate and manage a diverse team effectively.

Work Environment

The Catering Manager role requires a flexible schedule, including early mornings and early evenings to deliver and prepare caterings. The work involves a mix of restaurant-based work and on-site delivery of caterings, which may include indoor and outdoor settings. The role also involves standing for long periods and occasional lifting of heavy objects such

as catering equipment and food.

Performance Metrics

Client satisfaction ratings and feedback.

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Adherence to brand standards and food safety requirements.

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Efficiency and effectiveness of catering execution.

Conclusion

The Catering Manager plays a pivotal role in creating a superb experience that creates a lasting memory that results in the return of catering business and the growth of the catering overall. This dynamic position is ideal for individuals with a passion for people, impeccable organizational skills, and a flair for customer service. If you thrive in a fast-paced,

creative environment, think independently but work as a team and enjoy the satisfaction of exceeding guest expectations, a career as a Catering Manager for Chicken Salad Chick could be the perfect fit.

Company Introduction

Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This group is one of the originals to the franchise and we are looking for a professional to help us build teams of excellence and superb service.