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Client Services Specialist

ManpowerGroup

Johnston, RIJob$22/hrTracked 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$22/hr
Location
Johnston, RI
Work Authorization
Not specified

Job overview

Our client, a leading organization in the financial services industry, is seeking a Client Services Specialist to join their team, providing exceptional customer service via phone and email, assisting with client inquiries and issues, maintaining accurate records, collaborating to resolve complex problems, and supporting continuous improvement initiatives.

Skills & qualifications

RequiredNice to have

Skills

CommunicationInterpersonal SkillsTeamworkProblem-SolvingAnalytical SkillsAttention to DetailOrganizational SkillsWillingness to Learn

Benefits

Medical Insurance
Dental Insurance
401(k) Match

Full job description

Our client, a leading organization in the financial services industry, is seeking a Client Services Specialist to join their team. As a Client Services Specialist, you will be part of the customer support department supporting client relations and service delivery. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Client Services Specialist

Location: Johnston, RI

Pay Range: $22 per hour

Shift: 10:30am - 7pm after training, hours subject to change due to business needs

What's the Job?

  • Provide exceptional customer service to clients via phone and email

  • Assist clients with inquiries, account issues, and service requests

  • Maintain accurate records of client interactions and transactions

  • Collaborate with team members to resolve complex client issues

  • Support continuous improvement initiatives to enhance service quality

What's Needed?

  • Excellent communication and interpersonal skills

  • Ability to work effectively in a team environment

  • Strong problem-solving and analytical skills

  • Attention to detail and organizational skills

  • Willingness to learn and adapt to changing business needs

What's in it for me?

  • Opportunity to work in a dynamic and supportive environment

  • Gain valuable experience in client relations and customer service

  • Potential for career growth within the organization

  • Engage with a diverse and inclusive team

  • Be part of a reputable company committed to employee development

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans

  • Dental Plan

  • Supplemental Life Insurance

  • Short Term Disability Insurance

  • 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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