Surgical Scheduling Coordinator

Description

Primary Duties and Responsibilities Handles all scheduling for patient including pre-op and post-op appointments, verifying insurance, obtaining surgery authorizations, health clearances for the patient. Ensures all pre-op studies are scheduled and completed and that clinical staff and OR times are scheduled for the procedure. Reviews with patient the risks and benefits of surgery/procedure per Doctors orders, and will enlist the patient in the appropriate education classes prior to the surgery as directed by the Physician Serves as a primary point of contact for the patient, and will act as a liaison with the physician, patient and other departments both internal and external; Serves as a resource and support to the patients before, during, and after surgery. Ensures that all arrangements have been made for each surgical procedure including obtaining necessary special equipment requested by physician for specific procedures. Serves as a resource (pre, post and during surgery) and supports the patients by responding to patient inquiries, and complaints, if needed, provides service recovery and/or escalate issues to the supervisor when necessary. Provides direct concierge coordination between office and patient designee. Manages physician referral work queues by completing referrals. Handles physician correspondence, forms and request for authorizations, and the physicians calendar and other transcription needs as required. Prepares charts and reviews/performs/updates demographics and insurance information. Works with the billing team to provide information for requested audits and ensures that the appropriate surgical reports and charges are sent to the billing department. Collaborates with workers comp adjusters and case managers on workerss comp request for authorizations and will follow up to ensure completion of authorization and documentation. Provides clinical or administrative support based on operational needs.

Skills

medical insurance, medical office, Schedule appointments

Top Skills Details

medical insurance,medical office,Schedule appointments

Additional Skills & Qualifications

Required: * HSD/GED * Flu Vaccination (no exemption/no declinations) * 2 years of experience with surgery/procedure scheduling * 1 year of experience with insurance authorizations * Experience with Epic EMR *MUST be able to work with insurances to authorize surgery procedures (authorizations is required) Preferred: * Previous experience as PSR or MA * Surgery center or hospital experience highly preferred. * Experience with scheduling spinal procedures and total joint procedures

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Santa Monica, CA.

Pay and Benefits

The pay range for this position is $25.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Santa Monica,CA.

Application Deadline

This position is anticipated to close on Oct 6, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.