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Payroll and Benefits Assistant

Cedar Rapids Community School District

Cedar Rapids, IAJob$23.46/hrSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$23.46/hr
Location
Cedar Rapids, IA
Work Authorization
Not specified

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Job overview

The Payroll and Benefits Assistant supports the team in accurate and efficient administration of bi‑weekly payroll and employee benefits, handling data verification, employee changes, discrepancy research, benefit enrollment, documentation, audits, training, events and special projects while providing strong customer service and problem‑solving.

Skills & qualifications

RequiredNice to have

Skills

HRISPayroll and Benefits SystemsGoogle SuiteMicrosoft Office SuiteSpreadsheetsCalculatorsDatabasesData EntryCustomer ServiceMathematical Calculations

Qualifications

Three or More Years of Customer Service ExperienceBachelor's Degree in Business Administration, Accounting or Related FieldExperience Using HRIS

Full job description

Payroll and Benefits Assistant JobID: 16129

  • Position Type:

Secretarial/Clerical/ Payroll

  • Date Posted:

9/11/2026

  • Location:

ELSC

  • Date Available:

2025-2026

Payroll and Benefits Assistant

LOCATION: Educational Leadership & Support Center

CLASSIFICATION: $23.46 per hour - 1.0 FTE 12-month position / 261 days a year.

Hourly Non-Administrative Meet and Confer Work Group H - All benefits in accordance with work agreement. Reports to Payroll and Benefits Manager.

Department hours: 7:30 a.m. - 4:00 p.m. Monday - Friday except for designated weeks in June/July that are 7:00 a.m. - 5:00 p.m. Monday - Thursday.

Occasional overtime may be required during peak payroll periods or to meet project deadlines.

SUMMARY: The Payroll and Benefits Assistant supports the Payroll and Benefits team in the accurate

and efficient administration of bi-weekly payroll and employee benefits. Responsibilities include verifying

and maintaining employee data, processing employee changes, researching discrepancies, assisting

employees with payroll and benefits questions, supporting benefit enrollment and eligibility, completing

verifications and documentation, and assisting with audits, training, events, and special projects. The

position requires accuracy, confidentiality, strong customer service, problem-solving skills, and the ability

to manage competing priorities.

KEY JOB RESPONSIBILITIES:

  • Compile, verify, calculate, enter, and maintain employee payroll and benefits data.

  • Apply applicable IRS regulations, union contracts, work agreements, Board policies, and department

procedures when processing employee data.

  • Research and resolve payroll and benefits discrepancies and identify potential issues or errors.

  • Process employee changes. Audit reports and system data to ensure accuracy, completeness, and

compliance.

  • Interpret benefit eligibility and process related enrollments and employee changes.

  • Monitor new hire orientations to ensure required payroll information, including direct deposit and tax

elections, is received.

  • Respond to employee, vendor, and external agency inquiries by phone, email, and in person,

providing accurate and timely information.

  • Guide employees in using payroll and benefits resources and applications.

  • Complete documentation and employment verifications for external entities as requested.

  • Scan, upload, organize, and maintain electronic and paper records in accordance with department

procedures.

  • Participate in employee and co-worker training as needed.

  • Assist with meetings, events, and special projects.

  • Manage multiple priorities, meet established deadlines, and adjust to changing department needs.

  • Perform other duties as assigned.

KEY DEPARTMENT EXPECTATIONS:

Customer Service & Communication: Provide professional, timely, and accurate service to employees,

vendors, and others. Communicate clearly and appropriately in both written and verbal interactions.

Accuracy & Attention to Detail: Maintain a high level of accuracy when processing payroll and benefits

information. Carefully review work and recognize the importance of protecting employees from errors or

delays.

Problem Solving & Ownership: Take responsibility for assigned work, investigate issues, and seek

solutions rather than simply passing problems to others. Recognize when additional assistance is needed

and communicate issues appropriately.

Dependability & Time Management: Be punctual, dependable, and organized. Prioritize competing

demands, meet deadlines, and maintain consistent progress on routine responsibilities while responding

to issues as they arise.

Collaboration & Professionalism: Work effectively and respectfully with team members and

departments. Maintain confidentiality, demonstrate sound judgment, and contribute to a positive and

inclusive work environment.

Flexibility & Initiative: Adapt to changing priorities, payroll and benefits deadlines, regulations, and

department needs. Take initiative to assist others and contribute to improving processes and department

operations.

Willingness to Work Beyond Standard Hours: Occasional additional hours may be required during

peak processing periods, deadlines, or other times when necessary to complete essential work accurately

and timely.

EDUCATION and EXPERIENCE:

  • Three or more years of experience with customer service and progressive administrative

responsibilities.

  • Bachelor's Degree in Business Administration, Accounting or related field preferred but not required.

  • Experience using Human Resource Information Systems (HRIS); payroll and benefit systems

preferred.

  • Strong computer skills including accurate data entry, professional use of email, and proficient

utilization of Google Suite and Microsoft Office Suite products.

  • Proven experience working in a fast-paced environment and managing multiple priorities with frequent

interruptions.

ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each

key responsibility and expectation satisfactorily.

LANGUAGE SKILLS: Ability to read, interpret, and communicate information clearly and effectively in

both oral and written form. Ability to prepare reports, training materials, and employee communications

and respond professionally to questions from a variety of stakeholders.

MATHEMATICAL SKILLS: Ability to perform payroll-related mathematical calculations involving

percentages, deductions, accruals, decimals, and formulas. Proficiency using spreadsheets, calculators,

and databases to analyze and validate payroll information.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit,

stand, walk, talk, hear, and use hands and fingers to handle objects or controls. The employee will

sometimes push/pull items such as tables and carts. Specific vision abilities required by this job include

close vision, color vision and the ability to adjust focus while working with computers, written materials,

reports, assessment data, etc.

The Cedar Rapids Community School District is an Equal Opportunity Employer. The district does not

discriminate on the basis of race, creed, color, gender, national origin, religion, age, marital status, sexual

orientation, veteran status, or disability.

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